Dispatcher with K2 Industrial

ASRC Industrial Services (AIS); Portage (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

K2 Industrial Services, Inc. is seeking a Dispatcher at our Portage, IN corporate office. You will be responsible for coordinating personnel, equipment, and supplies to service multiple internal and external customer requests. Strong communication skills and proficiency with MS Office are essential.

The role requires high school completion, a valid driver's license, and the ability to work outages, holidays, and off-shift hours. Join a safety-first team in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Valid driver's license required.
• Proficiency with Word, Excel and Outlook.
• Familiarity with materials, equipment and supplies used in industrial cleaning.
• Familiarity with dispatch and warehouse operations, procedures and terminology.
• Good phone and email etiquette.
• Ability to work during outages, holidays, weekends and off shift hours.

Responsibilities

• Coordinate personnel, equipment and supplies to service multiple requests.
• Communicate with customers by phone, email and in-person.
• Schedule work daily and manage multiple jobs.
• Be a problem solver with good judgment.
• Maintain phone etiquette and active listening.
• Input data in computer systems (MS Office).
• Coordinate availability of personnel, equipment and supplies with management.
• Inspect returning vehicles for cleanliness, damage and fuel level.
• Manage DOT documents (mileage logs, vehicle inspection reports, etc.).
• Handle dispatch sheets, daily job reports and related operations documents.
• Adhere to safety policies and use of PPE.
• Be available for on-call work as needed.

Skills

Communication skills

Scheduling

Organizational skills

Problem solving

Phone etiquette

Listening skills

Education

High school diploma

GED

Tools

MS Outlook

Excel

Word

Job description

Company Overview

K2 Industrial Services, Inc., is a full-service industrial cleaning company headquartered in Highland, Indiana. We are committed to safety, operational excellence, and customer service. K2 Industrial Services, Inc., offers turnkey solutions supporting routine maintenance, turnarounds/outages, and capital projects.

K2 Industrial Services' portfolio of industrial service capabilities provides our clients with an array of benefits. Serving all major industry sectors from a network of facilities, our integrated approach means clients have fewer vendors to manage, administrative tasks are diminished, project timeliness and scheduling are improved, and costs are reduced.

K2 Industrial Services Inc. is part of a family of companies unified by purpose to deliver safe, reliable solutions to our clients' unique challenges. We are committed to providing superior service and leaving things better than we found them.

Job Overview

K2 has a position open at our corporate office in Portage, IN for a Dispatcher who will be responsible for the overall coordination of personnel, equipment and supplies needed to service multiple internal and external customer requests. Typical duties will include:

• Communication skills: on the phone, emails and in person
• Receiving calls from customers and scheduling work accordingly has experience in computer input during calls
• Organizational skills for multiple jobs
• Problem solver and can demonstrate good judgment
• Good phone etiquette and excellent listening skills
• Computer proficiency including typing, MS Outlook, Excel and Word, Coordinating with management on the availability of personnel, equipment and supplies
• Daily scheduling of personnel
• Daily scheduling of equipment
• Inspect returning vehicles for cleanliness, damage, fuel level, etc.
• Manage DOT related documents such as mileage logs, vehicle inspection reports, etc.
• Manage operations related documents such as dispatch sheets, material requisitions, daily job reports, etc.
• Observe all safety policies and regulations including use of personal protective equipment
• Be available for work as needed with on call expectations

Requirements and Education

• High school diploma or GED
• Valid Driver's license
• Knowledge of Word, Excel and Outlook
• Familiar with the materials, equipment and supplies used in industrial cleaning
• Familiar with dispatch and warehouse operations, procedures, equipment and terminology
• Proper phone and email etiquette
• Ability to work industry seasonal outages such as holidays, weekends and off shift hours

Preferred Requirements and Education

• Prefer 1 year of industrial related experience or warehouse work
• Previous Dispatching experience a plus

EEO Statement

K2 Industrial Services, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.