Dispatcher with K2 Industrial

ASRC Industrial; Calumet City (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

ASRC Industrial is seeking a Dispatcher for our corporate office in Calumet City, IL. This role involves coordinating personnel, equipment, and supplies to meet customer requests efficiently. The ideal candidate should have strong communication and organizational skills, along with proficiency in MS Outlook, Excel, and Word.

Preferred qualifications include a high school diploma or GED and a valid driver’s license. Experience in industrial operations and previous dispatching are advantageous. Join us to contribute to operational excellence!

Qualifications

• Knowledge of materials, equipment, and supplies used in industrial cleaning.
• Familiarity with dispatch and warehouse operations.

Responsibilities

• Coordinate personnel, equipment, and supplies to service customer requests.
• Schedule personnel and equipment daily.
• Manage DOT related documents and safety policies.

Skills

Communication skills

Organizational skills

Problem-solving

Computer proficiency (MS Outlook, Excel, Word)

Phone etiquette

Excellent listening skills

Education

High school diploma or GED

Valid driver’s license

Tools

Computer (MS Outlook, Excel, Word)

Job description

Company Overview

K2 Industrial Services, Inc., is a full‑service industrial cleaning company headquartered in Highland, Indiana. We are committed to safety, operational excellence, and customer service. K2 Industrial Services, Inc., offers turnkey solutions supporting routine maintenance, turnarounds/outages, and capital projects.

K2 Industrial Services' portfolio of industrial service capabilities provides our clients with an array of benefits. Serving all major industry sectors from a network of facilities, our integrated approach means clients have fewer vendors to manage, administrative tasks are diminished, project timeliness and scheduling are improved, and costs are reduced.

K2 Industrial Services Inc. is part of a family of companies unified by purpose to deliver safe, reliable solutions to our clients' unique challenges. We are committed to providing superior service and leaving things better than we found them.

Job Overview

K2 has a position open at our corporate office in Calumet City, IL for a Dispatcher who will be responsible for the overall coordination of personnel, equipment and supplies needed to service multiple internal and external customer requests. Typical duties will include:

• Communication skills: on the phone, emails and in person
• Receiving calls from customers and scheduling work accordingly; has experience in computer input during calls
• Organizational skills for multiple jobs
• Problem solver and can demonstrate good judgment
• Good phone etiquette and excellent listening skills
• Computer proficiency including typing, MS Outlook, Excel and Word; coordinating with management on the availability of personnel, equipment and supplies
• Daily scheduling of personnel
• Daily scheduling of equipment
• Inspect returning vehicles for cleanliness, damage, fuel level, etc.
• Manage DOT related documents such as mileage logs, vehicle inspection reports, etc.
• Manage operations related documents such as dispatch sheets, material requisitions, daily job reports, etc.
• Observe all safety policies and regulations including use of personal protective equipment
• Be available for work as needed with on‑call expectations

Requirements and Education

• High school diploma or GED
• Valid driver’s license
• Knowledge of Word, Excel and Outlook
• Familiar with the materials, equipment and supplies used in industrial cleaning
• Familiar with dispatch and warehouse operations, procedures, equipment and terminology
• Proper phone and email etiquette
• Ability to work industry seasonal outages such as holidays, weekends and off shift hours

Preferred Requirements and Education

• Prefer 1 year of industrial related experience or warehouse work
• Previous dispatching experience a plus

EEO Statement

K2 Industrial Services, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.