Dispatcher with K2 Industrial

K2 Industrial Services, Inc.; Valparaiso (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

K2 Industrial Services, Inc. in Valparaiso, IN is seeking a dispatcher responsible for coordinating personnel, equipment, and supplies for multiple customer requests. The ideal candidate should possess strong communication and organizational skills, be computer proficient, and able to manage schedules effectively.

Qualifications include a high school diploma and valid driver’s license, with preference for industrial experience. This role demands excellent problem-solving abilities and adherence to safety regulations during operations.

Qualifications

• Experience in warehouse operations, procedures, and terminology.
• Ability to manage dispatch-related documents and schedules.
• Willingness to work seasonal outages during holidays and weekends.

Responsibilities

• Coordinate personnel, equipment, and supplies for service requests.
• Schedule daily work for staff and equipment.
• Inspect vehicles for cleanliness and manage related documentation.

Skills

Communication skills

Organizational skills

Problem-solving

Computer proficiency

Phone etiquette

Education

High school diploma or GED

Valid driver's license

Tools

MS Word

MS Excel

MS Outlook

Job description

Company Overview

K2 Industrial Services, Inc., is a full‑service industrial cleaning company headquartered in Highland, Indiana. We are committed to safety, operational excellence, and customer service. K2 Industrial Services, Inc., offers turnkey solutions supporting routine maintenance, turnarounds/outages, and capital projects.

K2 Industrial Services' portfolio of industrial service capabilities provides our clients with an array of benefits. Serving all major industry sectors from a network of facilities, our integrated approach means clients have fewer vendors to manage, administrative tasks are diminished, project timeliness and scheduling are improved, and costs are reduced.

K2 Industrial Services Inc. is part of a family of companies unified by purpose to deliver safe, reliable solutions to our clients' unique challenges. We are committed to providing superior service and leaving things better than we found them.

Job Overview

K2 has a position open at our corporate office in Valparaiso, IN for a dispatcher who will be responsible for the overall coordination of personnel, equipment and supplies needed to service multiple internal and external customer requests. Typical duties include:

• Communication skills: on the phone, emails, and in person
• Receiving calls from customers and scheduling work accordingly, has experience in computer input during calls
• Organizational skills for multiple jobs
• Problem solver and can demonstrate good judgment
• Good phone etiquette and excellent listening skills
• Computer proficiency including typing, MS Outlook, Excel and Word, coordinating with management on the availability of personnel, equipment and supplies
• Daily scheduling of personnel
• Daily scheduling of equipment
• Inspect returning vehicles for cleanliness, damage, fuel level, etc.
• Manage DOT related documents such as mileage logs, vehicle inspection reports, etc.
• Manage operations related documents such as dispatch sheets, material requisitions, daily job reports, etc.
• Observe all safety policies and regulations including use of personal protective equipment
• Be available for work as needed with on call expectations

Requirements and Education

• High school diploma or GED
• Valid driver's license
• Knowledge of Word, Excel and Outlook
• Familiar with the materials, equipment and supplies used in industrial cleaning
• Familiar with dispatch and warehouse operations, procedures, equipment and terminology
• Proper phone and email etiquette
• Ability to work industry seasonal outages such as holidays, weekends and off shift hours

Preferred Requirements and Education

• Prefer 1 year of industrial related experience or warehouse work
• Previous dispatching experience a plus

EEO Statement

K2 Industrial Services, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.