Dispatcher with K2 Industrial

ASRC Industrial; Crown Point (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

ASRC Industrial is looking for a Dispatcher at their corporate office in Crown Point, IN. The Dispatcher will manage the coordination of personnel and equipment to fulfill customer requests. Key responsibilities include scheduling jobs, inspecting returning vehicles, and maintaining operational documents.

Ideal candidates should possess strong communication and organizational skills, a valid driver’s license, and proficiency in MS Office applications. Experience in industrial operations is preferred.

Qualifications

• Must have high school diploma or GED.
• Valid driver’s license required.
• Computer proficiency in Word, Excel, and Outlook is essential.

Responsibilities

• Coordinate personnel, equipment, and supplies for customer requests.
• Receive calls from customers and schedule work accordingly.
• Inspect returning vehicles for cleanliness and fuel levels.

Skills

Communication skills

Organizational skills

Problem solving

Computer proficiency

Good phone etiquette

Education

High school diploma or GED

Valid driver's license

Tools

MS Office (Word, Excel, Outlook)

Job description

Dispatcher – Corporate Office, Crown Point, IN

Job Overview

K2 has a position open at our corporate office in Crown Point, IN for a Dispatcher who will be responsible for the overall coordination of personnel, equipment and supplies needed to service multiple internal and external customer requests. Typical duties include:

• Communication skills: on the phone, emails, and in person
• Receiving calls from customers and scheduling work accordingly – experience in computer input during calls
• Organizational skills for multiple jobs
• Problem solver and ability to demonstrate good judgment
• Good phone etiquette and excellent listening skills
• Computer proficiency including typing, MS Outlook, Excel and Word; coordinating with management on the availability of personnel, equipment and supplies
• Daily scheduling of personnel
• Daily scheduling of equipment
• Inspect returning vehicles for cleanliness, damage, fuel level, etc.
• Manage DOT related documents such as mileage logs and vehicle inspection reports
• Manage operations related documents such as dispatch sheets, material requisitions, daily job reports, etc.
• Observe all safety policies and regulations including use of personal protective equipment
• Be available for work as needed with on‑call expectations

Requirements and Education

• High school diploma or GED
• Valid driver’s license
• Knowledge of Word, Excel and Outlook
• Familiarity with the materials, equipment and supplies used in industrial cleaning
• Familiarity with dispatch and warehouse operations, procedures, equipment and terminology
• Proper phone and email etiquette
• Ability to work industry seasonal outages such as holidays, weekends, and off‑shift hours

Preferred Requirements and Education

• Prefer 1 year of industrial‑related experience or warehouse work
• Previous dispatching experience a plus

EEO Statement

K2 Industrial Services, Inc., is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.