Dispatcher -Tribal Police

Yakama Nation Legends Casino; Toppenish (WA); On-site; USD 19,000 - 27,000; Full time

Job summary

Yakama Nation Legends Casino is seeking a Dispatcher for the 24/7 Public Safety Dispatch Center. The role handles 911 and business calls, enters data in CAD, and coordinates radio communications with field personnel. The dispatcher will rotate shifts including evenings, weekends and holidays.

Requirements include a high school diploma, dispatch experience, Washington driver’s license, and completion of required certifications within six months. Enrolled Yakama Preference applies.

Qualifications

• High school diploma or equivalent.
• Two years of experience in office support.
• Six months of experience in radio communications and dispatch.
• Pass pre-employment drug test.
• Background investigation with no felony convictions.
• Complete Basic Telecommunications Officer Training Program Certification within 6 months of hire.
• Complete Level II Certification for ACCESS within 6 months of hire and recertify every 2 years.
• Must possess and maintain a basic first aid/CPR card.
• Must possess a valid Washington State Driver's License.
• Minimum keyboarding/typing skill of 35 wpm.
• Must pass an annual physical.
• Must be reliable and provide a reference on attendance.
• Must understand the position and working conditions and impact on personal life.
• Must wear a departmental uniform.
• Must sign a code of conduct and understand sanctions for misconduct.
• Enrolled Yakama Preference; all qualified applicants encouraged to apply.

Responsibilities

• Answers emergency 911 and business phone calls and enters data into CAD.
• Dispatches patrol units and coordinates with field personnel.
• Maintains location/status of personnel and adheres to procedures.
• Transmits/receives information via 2-way radio and other devices; complies with FCC rules.
• Gathers information from callers and verifies details.
• Maintains records accurately and securely.
• Performs multi-tasking and supports public safety operations.
• Abides by Yakama Nation Rules and Regulations.

Skills

Criminal law knowledge

Yakama Code knowledge

Computer proficiency

Radio/phone operations

Communication skills

Training compliance

Professional conduct

Stress management

Confidentiality

Oral & written communication

Teamwork

Independence

Reliability

Endurance (sitting)

Education

High school diploma or equivalent

2 years office support experience

6 months dispatch/radio experience

Washington driver’s license

Typing 35 wpm

Pre-employment drug test

Background check (no felony)

Basic Telecommunications Officer Training Program Certification (within 6 months)

Level II ACCESS certification (within 6 months, recert every 2 years)

First aid/CPR card

Tools

CAD system

2-way radio system

FCC compliance knowledge

Job description

Hourly Wage: $16.53/Regular/Full-Time

The Dispatch Center operates 24 hours a day, 365 days a year. The Dispatcher is responsible to efficiently multi-task using several technologies such as answering emergency 911 and business phone calls, entering and updating calls for service and self-initiated activity into a Computer Aided Dispatch (CAD) system, transmitting and receiving radio communications from field personnel via a 2-way Radio System. The Dispatcher is subject to shift rotation, evening, weekend and holiday work. These critical responsibilities are the lifeline for officers in the field and the first contact with public who report emergency situations requiring law enforcement response, work is of emergency nature and is emotionally stressful.

Announcement #: 2026-182

Issue Date: 10-22-26

Closing Date: 11-04-26

Dispatcher (1) One Position

Tribal Police

Department of Public Safety

Hourly Wage: $16.53/Regular/Full-Time

Examples Of Work Performed

• Performs duties and responsibilities in accordance with the Public Safety organizational chart and established chain of command.
• Answers incoming multi-line telephone calls for the Tribal Police Department relative to complaints, crimes, and emergencies. Using Computer Aided Dispatch (CAD) System will enter data pertaining to all calls, dispatching of patrol units, visitors, and messages.
• Remains current on the location and status of law enforcement personnel within Yakama Reservation.
• Determines response requirements and relative priorities of situations and dispatches patrol units in accordance with established procedures.
• Questions callers to determine their location and nature of emergency; obtains names, addresses; verifies and ensures accuracy of information received.
• Transmits and receives information by means of 2-way radio system, multi-line telephone system, computer terminals, and other telecommunications devices, while maintaining FCC compliance.
• Makes inquiries and entries to the Washington State and National Crime Information Centers, maintaining operator certification at Level II proficiency.
• Greets and screens visitors and callers.
• Maintains records and information in a detailed and accurate fashion.
• Handles multiple requests accurately and timely.
• Utilizes maps to verify dispatch service area, addresses, and provide directions.
• Abide by Yakama Nation Rules and Regulations.

Knowledge, Skills And Abilities

• Knowledge, in general, of Tribal and Federal criminal laws.
• Knowledge, basic, of Revised Yakama Code.
• Ability to use a computer, assorted software and computer programs proficiently.
• Ability to use 2-way radio, multi-line telephone, fax machine, copier, scanner, security video cameras, and fire alarm system proficiently.
• Ability to effectively communicate with and assist upset, confused, or otherwise distressed persons due to heightened emotions.
• Ability to successfully complete scheduled and mandatory training relative to position.
• Ability to adhere to high standards of personal conduct on and off the job.
• Ability to react with a high degree of accuracy to any emergency.
• Ability to handle stress.
• Ability to maintain strict confidentiality of program and client information.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to work independently and productively with minimal supervision.
• Ability to be reliable, dependable, and trustworthy.
• Ability to sit for prolonged periods of time.

Minimum Requirements

• High school diploma or equivalent.
• Two years of experience in office support.
• Six months of experience in radio communications and dispatch.
• Must be 18 years of age.
• Required to pass pre-employment drug test.
• Required to successfully pass a background investigation and be properly adjudicated in accordance with 25 CFR. Must have no felony convictions.
• Required to successfully complete mandatory Basic Telecommunications Officer Training Program Certification within 6 months of hire. This certification must be from the Indian Police Academy.
• Required to successfully complete mandatory Level II Certification to navigate in the ACCESS (A Centralized Computerized Enforcement Service System) within 6 months of hire and recertify every 2 years.
• Required to possess and maintain a basic first aid/CPR card current.
• Must possess a valid Washington State Driver's License.
• Minimum keyboarding/typing skill of 35 words per minute (wpm).
• Required to take an annual physical that certifies 100% physical fit.
• Must be reliable and, upon request, provide a reference on attendance.
• Must understand the position and working conditions and consider the impact on personal life-style and family.
• Required to wear a departmental uniform.
• Required to sign a code of conduct and understand sanctions for misconduct.
• Enrolled Yakama Preference, but all qualified applicants are encouraged to apply.