Emergency Public Safety Dispatcher (24/7)

Yakama Nation Legends Casino; Toppenish (WA); On-site; USD 19,000 - 27,000; Full time

Job summary

Yakama Nation Legends Casino is seeking a Dispatcher for the 24/7 Public Safety Dispatch Center. The role handles 911 and business calls, enters data in CAD, and coordinates radio communications with field personnel. The dispatcher will rotate shifts including evenings, weekends and holidays.

Requirements include a high school diploma, dispatch experience, Washington driver’s license, and completion of required certifications within six months. Enrolled Yakama Preference applies.

Qualifications

• High school diploma or equivalent.
• Two years of experience in office support.
• Six months of experience in radio communications and dispatch.
• Pass pre-employment drug test.
• Background investigation with no felony convictions.
• Complete Basic Telecommunications Officer Training Program Certification within 6 months of hire.
• Complete Level II Certification for ACCESS within 6 months of hire and recertify every 2 years.
• Must possess and maintain a basic first aid/CPR card.
• Must possess a valid Washington State Driver's License.
• Minimum keyboarding/typing skill of 35 wpm.
• Must pass an annual physical.
• Must be reliable and provide a reference on attendance.
• Must understand the position and working conditions and impact on personal life.
• Must wear a departmental uniform.
• Must sign a code of conduct and understand sanctions for misconduct.
• Enrolled Yakama Preference; all qualified applicants encouraged to apply.

Responsibilities

• Answers emergency 911 and business phone calls and enters data into CAD.
• Dispatches patrol units and coordinates with field personnel.
• Maintains location/status of personnel and adheres to procedures.
• Transmits/receives information via 2-way radio and other devices; complies with FCC rules.
• Gathers information from callers and verifies details.
• Maintains records accurately and securely.
• Performs multi-tasking and supports public safety operations.
• Abides by Yakama Nation Rules and Regulations.

Skills

Criminal law knowledge

Yakama Code knowledge

Computer proficiency

Radio/phone operations

Communication skills

Training compliance

Professional conduct

Stress management

Confidentiality

Oral & written communication

Teamwork

Independence

Reliability

Endurance (sitting)

Education

High school diploma or equivalent

2 years office support experience

6 months dispatch/radio experience

Washington driver’s license

Typing 35 wpm

Pre-employment drug test

Background check (no felony)

Basic Telecommunications Officer Training Program Certification (within 6 months)

Level II ACCESS certification (within 6 months, recert every 2 years)

First aid/CPR card

Tools

CAD system

2-way radio system

FCC compliance knowledge

Job description

Yakama Nation Legends Casino is seeking a Dispatcher for the 24/7 Public Safety Dispatch Center. The role handles 911 and business calls, enters data in CAD, and coordinates radio communications with field personnel. The dispatcher will rotate shifts including evenings, weekends and holidays.

Requirements include a high school diploma, dispatch experience, Washington driver’s license, and completion of required certifications within six months. Enrolled Yakama Preference applies.