Lateral Law Enforcement Dispatcher

Yakima County; United States; On-site; USD 43,000 - 54,000; Full time

Job summary

Yakima County is seeking a Law Enforcement Dispatcher on a regular non-exempt basis. The role handles emergent calls, prioritizes responses, and coordinates with multiple agencies using Spillman and other systems.

Positions require high school diploma or GED plus dispatch experience, with eligibility for overtime and a rotating shift schedule including nights, weekends, and holidays. Closing date December 31, 2026 with weekly reviews.

Qualifications

• High School Diploma or GED plus one year of Law Enforcement Dispatch experience.

Responsibilities

• Answers and responds to emergent / non-emergent calls from the public and business calls directed to the Sheriff’s Office.
• Assesses and determines priority of the call and availability of response units; elicits pertinent information from callers and disseminates the information received to law enforcement and other public safety agencies.
• Responds to general law and civil questions from the public and law enforcement.
• Receives, transmits and relays sensitive information by simultaneously operating radios, multi-line telephone systems, computer terminals, private line intercom systems and other telecommunication devices for multiple agencies.
• Maintains data accuracy and writes law enforcement reports and supplemental reports.

Education

High School Diploma or GED

Job description

Overview

Pay Range: $30.71 - $38.95 per hour (Step 1-13 YSO Dispatch Guild)

Hiring Range: $30.71 - $32.59 per hour (Step 1-4 YSO Dispatch Guild)

DOE Position Closes: December 31, 2026 with weekly reviews

Position Data: Law Enforcement Dispatcher-J23-U36-H Regular Non-Exempt (eligible for overtime)

Note: This position is covered under YSO Dispatch Guild This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections)

Responsibilities

• Answers and responds to emergent / non-emergent calls from the public and business calls directed to the Sheriff’s Office.
• Assesses and determines priority of the call and availability of response units; elicits pertinent information from callers and disseminates the information received to law enforcement and other public safety agencies.
• Responds to general law and civil questions from the public and law enforcement.
• Receives, transmits and relays sensitive information by simultaneously operating radios, multi-line telephone systems, computer terminals, private line intercom systems and other telecommunication devices for multiple agencies.
• Monitors in-office video surveillance displays.
• Reviews and proofs Civil and Warrant Division documents.
• Verifies data provided and ensures accuracy of documents.
• Develops and maintains working relationships with the community, municipal, state, and federal law enforcement and court contacts.
• Provides staff support to the 7 agencies we dispatch for at all times to include Spillman knowledge, WA state law and civil knowledge.
• Provides technical support to all Spillman agencies in our county to change and update passwords for the system.
• Run subjects and items in our state and national systems for Juvenile Detention, Yakima Co Jail for wants and orders.
• Coordinates efforts between agencies, staff, providers, volunteers and the public.
• Organizes, maintains, compiles and accurately records data into or from computer and logs.
• Writes law enforcement reports.
• Writes supplemental reports to support Deputy and Law Enforcement Officer reports.
• Enters and clears stolen property, vehicles, missing people and court orders into our local system along with the Washington State and National Crime computer systems.
• Enters inquiries into the National Crime Information Center, Washington Crime Information Center and Department Of Licensing systems and disseminates the information while staying compliant with all agency standards.
• Maintains the integrity of the agency and limits liability exposure by complying with local, state and federal laws when working with the public.
• Other duties required. (required duty statement)

Education and Experience

High School Diploma or GED plus one year of Law Enforcement Dispatch experience.

Must be in good standing with your current/past Law Enforcement position.

Must be actively employed or a dispatcher within a year.

Must be at least 18 years of age.

Special Requirements

This is a position requires law enforcement dispatch experience.

This position requires work on a rotating shift basis to include nights, weekends and holidays.

This is a civil service position, Civil Service Rules and Regulations apply.

Preferred

Bilingual English/Spanish Use of radios and multi line telephone Knowledge of Yakima County area and communities

Equipment Used

• Spillman Computer System; to look up in house information on subjects, businesses, vehicles, property and crime history for law enforcement purposes.
• Rapid Responder system, school safety Offender Watch, sex offender system Department of Licensing; look up vehicles and people not in our in house system
• ACCESS/WACIC/NCIC Systems; to query and enter people, orders, property and warrants in the state and national systems, inquire, view and disseminate criminal information
• Multi-phone and Radio systems; communication to and between the public and law enforcement
• Fax Machine; to receive and send sensitive information between agencies
• Printer; print information from State and Access systems
• TTY machine; used to communicate with deaf or mute subjects
• Recording Repeater; used to play back phone and radio transmissions
• Security cameras for Sheriff Office, schools and Precinct 3

Knowledge

Research / records experience; finding and pulling information on a daily basis Cartography experience (ability to read maps) Basic recordkeeping theories Office practices

Skills (and abilities)

Telephone skills and etiquette. Ability to multi-task Answering multi-line phone lines Understanding and retaining oral information Maintaining file systems Interpreting information received through computer entry Using computer and related software Communication, both oral and written, sufficient to exchange or convey information Maintaining composure in emergency situations

Equal Opportunity Employer

AN EQUAL OPPORTUNITY EMPLOYER Minorities, Females, Protected Veterans and the Disabled are encouraged to apply. Yakima County ensures equal employment opportunities regardless of a person’s age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute.

Pay Transparency Nondiscrimination Provision

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish the information.

Eligibility for Benefits

Eligibility for benefits are dependent upon Collective Bargaining Agreements (CBA) and if your position type is full-time, part-time, or intermittent.

Medical, Dental, Prescription and Vision Coverage Basic Life and Long-Term Disability Insurance Coverage