Lateral Law enforcement Dispatcher

Yakima County, Washington; Yakima (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid Vacation

Paid Holidays

Paid Sick Leave

Bilingual English/Spanish

Job summary

The Yakima County Civil Service Commission seeks candidates to form a register for the LATERAL Law Enforcement Dispatcher with the Yakima County Sheriff's Office. One year of dispatch experience required; must be 18+ and in good standing with prior law enforcement positions.

Position includes rotating shifts (nights, weekends, holidays) and is covered under YSO Dispatch Guild. Two-way radios, Spillman system, and state/national system access are essential parts of daily duties.

Qualifications

• High School Diploma or GED plus one year of law enforcement dispatch experience.
• Must be actively employed or a dispatcher within a year and 18+.
• Experience with search systems and public safety communications is preferred.

Responsibilities

• Answer emergent and non-emergent calls; assess priority and dispatch units.
• Operate radios, phones, and computer terminals; relay information to agencies.
• Process and verify civil/warrant documents; ensure data accuracy.
• Maintain relationships with community and agencies; provide Spillman support.
• Enter data into state and national systems; generate and file reports.
• Follow laws to protect agency integrity and limit liability; perform other duties.

Skills

Telephone etiquette

Multi-tasking

Radio/telecom operations

Data lookup & records

Communication, written and oral

Stability under pressure

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Spillman Computer System

Rapid Responder

Offender Watch

Department of Licensing

ACCESS/WACIC/NCIC

Multi-line phone and Radio systems

Fax/Printer/TTY devices

Job description

Pay Range: $30.71 - $38.95 per hour (Step 1-13 YSO Dispatch Guild)

Hiring Range: $30.71 - $32.59 per hour (Step 1-4 YSO Dispatch Guild) DOE

Position Closes: December 31, 2026 with weekly reviews

The Yakima County Civil Service Commission is now accepting applications to form a register of eligible candidates for the position of LATERAL Law Enforcement Dispatcher with the Yakima County Sheriff's Office. Candidates must have one year of Law Enforcement Dispatch experience to be eligible to apply.

Benefits Included

• Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD)
• Retirement Benefits
• Paid Vacation
• Paid Holidays
• Paid Sick Leave

Note: This position is covered under YSO Dispatch Guild

Essential Duties

Answers and responds to emergent / non-emergent calls from the public and business calls directed to the Sheriff’s Office. Assesses and determines priority of the call and availability of response units; elicits pertinent information from callers and disseminates the information received to law enforcement and other public safety agencies. Responds to general law and civil questions from the public and law enforcement.

Receives, transmits and relays sensitive information by simultaneously operating radios, multi-line telephone systems, computer terminals, private line intercom systems and other telecommunication devices for multiple agencies. Monitors in-office video surveillance displays.

Reviews and proofs Civil and Warrant Division documents. Verifies data provided and ensures accuracy of documents.

Develops and maintains working relationships with the community, municipal, state, and federal law enforcement and court contacts. Provides staff support to the 7 agencies we dispatch for at all times to include Spillman knowledge, WA state law and civil knowledge. Provides technical support to all Spillman agencies in our county to change and update passwords for the system. Run subjects and items in our state and national systems for Juvenile Detention, Yakima Co Jail for wants and orders. Coordinates efforts between agencies, staff, providers, volunteers and the public.

Organizes, maintains, compiles and accurately records data into or from computer and logs. Writes law enforcement reports. Writes supplemental reports to support Deputy and Law Enforcement Officer reports. Enters and clears stolen property, vehicles, missing people and court orders into our local system along with the Washington State and National Crime computer systems. Enters inquiries into the National Crime Information Center, Washington Crime Information Center and Department Of Licensing systems and disseminates the information while staying compliant with all agency standards.

Maintains the integrity of the agency and limits liability exposure by complying with local, state and federal laws when working with the public.

Other duties required. (required duty statement)

Education and Experience

High School Diploma or GED plus one year of Law Enforcement Dispatch experience. Must be in good standing with your current/past Law Enforcement position. Must be actively employed or a dispatcher within a year. Must be at least 18 years of age.

Special Requirements

This is a position requires law enforcement dispatch experience. This position requires work on a rotating shift basis to include nights, weekends and holidays.

This is a civil service position, Civil Service Rules and Regulations apply.

Preferred

Bilingual English/Spanish

Use of radios and multi line telephone

Knowledge of Yakima County area and communities

Equipment Used

• Spillman Computer System; to look up in house information on subjects, businesses, vehicles, property and crime history for law enforcement purposes.
• Rapid Responder system, school safety
• Offender Watch, sex offender system
• Department of Licensing; look up vehicles and people not in our in house system
• ACCESS/WACIC/NCIC Systems; to query and enter people, orders, property and warrants in the state and national systems, inquire, view and disseminate criminal information
• Multi-phone and Radio systems; communication to and between the public and law enforcement
• Fax Machine; to receive and send sensitive information between agencies
• Printer; print information from State and Access systems
• TTY machine; used to communicate with deaf or mute subjects
• Recording Repeater; used to play back phone and radio transmissions
• Security cameras for Sheriff Office, schools and Precinct 3

Knowledge

• Research / records experience; finding and pulling information on a daily basis
• Cartography experience (ability to read maps)
• Basic recordkeeping theories
• Office practices

Skills (and abilities)

• Telephone skills and etiquette.
• Ability to multi-task
• Answering multi-line phone lines
• Understanding and retaining oral information
• Maintaining file systems
• Interpreting information received through computer entry
• Using computer and related software
• Communication, both oral and written, sufficient to exchange or convey information
• Maintaining composure in emergency situations