Dispatcher & Telecommunicator Trainee - Emergency Ops

Emergency Telecommunicator Services; Park City (UT); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Summit, Utah. Trainees will learn how to receive calls, document incidents, and operate dispatch systems under supervision, with progression as skills are demonstrated.

Training may involve classroom sessions, simulations, and supervised console work, with schedules potentially including nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions may be for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing required.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Summit, Utah. Trainees will learn how to receive calls, document incidents, and operate dispatch systems under supervision, with progression as skills are demonstrated.

Training may involve classroom sessions, simulations, and supervised console work, with schedules potentially including nights, weekends, holidays, and overtime.