Dispatcher & Telecommunicator Trainee – Boulder

Emergency Telecommunicator Services; Boulder (UT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks Dispatcher Trainee opportunities in Boulder, UT. The role focuses on learning emergency call-taking, gathering incident details, and developing CAD and radio skills while under supervision.

Training may involve classroom instruction, simulations, and supervised console work. Applicants should have a high school diploma or equivalent, basic computer skills, clear communication, and willingness to receive feedback.

Qualifications

• High school diploma or equivalent required.
• Trainee role for applicants without dispatch experience.
• Strong typing and clear communication required.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Gather incident details accurately and efficiently.
• Develop proficiency with computer-aided dispatch (CAD) systems.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision and complete milestones.

Skills

Typing

Clear communication

Computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Dispatcher Trainee opportunities in Boulder, UT. The role focuses on learning emergency call-taking, gathering incident details, and developing CAD and radio skills while under supervision.

Training may involve classroom instruction, simulations, and supervised console work. Applicants should have a high school diploma or equivalent, basic computer skills, clear communication, and willingness to receive feedback.