Dispatcher (St. Augustine, FL)

fccenvironmental; Saint Augustine (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K matching

Paid time off

Job summary

FCC Environmental Services, LLC is seeking an Office Administrator to support day-to-day operations and assist management and staff. The role emphasizes courteous communication, accurate data handling, and efficient problem resolution.

Ideal candidates have 1–3 years in an office setting, familiarity with MS Office, and a detail-oriented, dependable approach. Bilingual Spanish is a plus; prior waste-industry experience is beneficial.

Qualifications

• 1-3 years of experience in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail.
• Prompt, professional, and dependable demeanor.

Responsibilities

• Answer inbound calls courteously and professionally.
• Prepare reports, memos, and documents using MS Office.
• Liaise for clients and resolve account problems accurately and efficiently.
• Build sustainable relationships with customer accounts through open communication.
• Follow communication procedures, guidelines, and policies.
• Maintain proactive contact to support corporate and operational goals.
• Assist with special projects as assigned.

Skills

Attention to detail

Spanish (bilingual)

Communication

Professionalism

Education

High School Diploma

Post-secondary education in business/computers/office management

Tools

Microsoft Suite

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Position Summary

This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Primary Duties and Responsibilities

• Answering all inbound calls in a courteous and professional manner
• Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
• Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Follow communication procedures, guidelines, and policies.
• Maintains proactive contact and provides support to ensure corporate and operational goals are met.
• Special projects as assigned.

Required Experience

• 1-3 years of experience in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail
• Prompt, professional, and dependable demeanor

Education

• High School Diploma
• Post-secondary education in business, computers, or office management is an asset

Benefits

• Competitive compensation packages
• Benefits - medical, vision and dental
• 401K Matching
• Paid Time Off

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.