Dispatcher (St. Augustine, FL)

FCC Environmental Services; Saint Augustine (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation packages

Benefits - medical, vision and dental

401K Matching

Paid Time Off

Job summary

FCC Environmental Services, LLC is seeking an office operations assistant to support day-to-day activities and management. This role handles inbound calls, prepares reports, and coordinates with clients to resolve issues with accuracy and courtesy.

Ideal candidates have 1–3 years in an office setting, proficiency with Microsoft Office, a High School diploma, and strong attention to detail. Spanish language skills are a plus; a background in waste industry helps.

Qualifications

• 1–3 years in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail.
• Prompt, professional, and dependable demeanor.

Responsibilities

• Answer inbound calls in a courteous and professional manner.
• Use Microsoft Word, spreadsheets, and databases to prepare reports and documents.
• Liaise with clients to resolve issues with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts.
• Follow communication procedures, guidelines, and policies.
• Provide proactive support to meet corporate and operational goals.
• Handle special projects as assigned.

Skills

Customer service

Microsoft Office

Data entry

Phone etiquette

Spanish (Bilingual)

Education

High School Diploma

Business/Office management education asset

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Position Summary

This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Primary Duties and Responsibilities

• Answering all inbound calls in a courteous and professional manner
• Use of computer word processing, spreadsheet, and database software systems to prepare reports, memos, and documents.
• Act as a liaison for clients, while resolving problems that our customer accounts may face with accuracy and efficiency.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Follow communication procedures, guidelines, and policies.
• Maintains proactive contact and provides support to ensure corporate and operational goals are met.
• Special projects as assigned.

Required Experience

• 1-3 years of experience in an office environment.
• Experience in the waste industry is a plus.
• Bi-lingual in Spanish a plus; read, write and converse.
• Experience with Microsoft Suite is required.
• Strong attention to detail
• Prompt, professional, and dependable demeanor

Education

• High School Diploma
• Post-secondary education in business, computers, or office management is an asset

Benefits

• Competitive compensation packages
• Benefits - medical, vision and dental
• 401K Matching
• Paid Time Off

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services, LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.