Dispatcher/ Service Coordinator

T.Fyffe Construction Services Inc; Bradenton (FL); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Retirement Plan

Paid Holidays

Paid Vacation

Annual Bonuses

Stability

Job summary

T. Fyffe Construction Services, Inc. in Bradenton, FL is hiring a Dispatcher / Service Coordinator to keep customers, technicians, and admin teams aligned. This is an in-office role with occasional field site visits across Florida, based in a fast-paced construction environment.

You'll coordinate 15+ technicians, manage service requests, and ensure timely updates and smooth project progression. Strong organization and multitasking are essential for success in this role.

Qualifications

• Previous dispatching, scheduling, or service coordination experience preferred.
• Strong communication and customer service skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Proficiency with email, spreadsheets, and scheduling software.
• Dependable, detail-oriented, and self-motivated.
• Reliable transportation.
• Construction, maintenance, or service industry experience is a strong plus.

Responsibilities

• Schedule and dispatch technicians to service calls and projects.
• Coordinate subcontractors, vendors, and field team.
• Communicate with customers and provide timely updates.
• Manage incoming service requests and work orders.
• Track job progress from scheduling through completion.
• Coordinate materials and job details.
• Maintain accurate records within company software and customer portals.
• Assist with invoicing, documentation, and administrative support.
• Identify scheduling conflicts and proactively solve problems.

Skills

Dispatching

Scheduling

Customer service

Communication

Organization

Problem solving

Excel

Email tools

Transportation

Tools

Scheduling software

Job description

• Monday-Friday schedule

T. Fyffe Construction Services, Inc is seeking an organized, customer-focused Dispatcher / Service Coordinator - Construction & Maintenance Operations to join our growing team in Bradenton, FL.

If you thrive in a fast-paced environment, enjoy solving problems, and take pride in keeping people, schedules, and projects on track, we'd love to talk with you!

What You'll Love About Working Here

• Competitive pay: $24-$28/hour based on experience


• Monday-Friday schedule


• Stable, year-round work with a growing company


• Family-oriented team culture


• Opportunities for advancement and professional growth

Benefits

• Health Insurance


• Dental Insurance


• Retirement Plan with up to 3% Company Match


• Paid Holidays


• Paid Vacation


• Annual Performance Bonuses


• Consistent Workload & Long-Term Stability

About T. Fyffe Construction Services

Since 2009, T. Fyffe Construction Services has built a reputation for reliability, quality workmanship, and exceptional customer service throughout Florida. As a family-owned and operated company, we believe in treating our employees with respect, supporting their growth, and creating an environment where hard work is recognized and rewarded.

Our team performs a wide variety of commercial and residential maintenance, repair, and construction services. Our customers rely on us to respond quickly, communicate clearly, and deliver results-and our office team plays a critical role in making that happen.

Your Impact

As our Dispatcher / Service Coordinator, you'll be the communication hub between customers, technicians, subcontractors, and administrative team. You'll support a team of 15+ technicians throughout Florida, ensuring service requests are scheduled efficiently, customers stay informed, and jobs move smoothly from start to finish.

This is primarily an in-office position in Bradenton, with occasional visits to job sites as needed.

The ideal candidate is someone who enjoys being the go-to person, can think on their feet, and takes pride in keeping multiple moving parts organized and on schedule.

Responsibilities

• Schedule and dispatch technicians to service calls and projects


• Coordinate subcontractors, vendors, and field team


• Communicate with customers and provide timely updates


• Manage incoming service requests and work orders


• Track job progress from scheduling through completion


• Coordinate materials and job details


• Maintain accurate records within company software and customer portals


• Assist with invoicing, documentation, and administrative support


• Identify scheduling conflicts and proactively solve problems

What We're Looking For

• Previous dispatching, scheduling, service coordination, project coordination, or construction administration experience preferred


• Strong communication and customer service skills


• Ability to manage multiple priorities and deadlines in a fast-paced environment


• Excellent organizational and problem-solving abilities


• Proficiency with email, spreadsheets, and scheduling software


• Dependable, detail-oriented, and self-motivated


• Reliable transportation


• Construction, maintenance, property management, or service industry experience is a strong plus

Why This Role Matters

Our customers depend on quick responses, clear communication, and reliable service. The Dispatcher / Service Coordinator is at the center of making that happen. If you enjoy taking ownership, solving problems, and helping a team succeed, you'll have a direct impact on our company's continued growth and reputation.

Join a Team That Values Reliability, Teamwork, and Excellence

At T. Fyffe Construction Services, you're more than just an employee-you are a key part of a team that takes pride in delivering exceptional service across Florida. If you're looking for a stable career with a growing company where your contributions are recognized and your work truly matters, we'd love to hear from you!

Must be willing to submit to a drug test upon hire.

Salary: $24 - $28 per hour