Dispatcher Security

Children's of Alabama; Birmingham (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Children's of Alabama in Birmingham is seeking a Security Dispatcher for the Main Campus. The night shift works Sunday through Saturday, 10:30pm to 7:00am, and requires handling incident communications and coordinating with security staff.

The role involves answering calls via two-way radio and phone, monitoring CCTV and access control systems, and maintaining clear verbal and written communication with departments and responders.

Qualifications

• High School Diploma or equivalent required.
• Basic computer skills including MS Word and Excel.
• Experience with two-way radio communication and security systems is preferred.

Responsibilities

• Disseminate information to Security staff and departments.
• Promptly answer and route calls via two-way radio or telephone.
• Monitor CCTV and alarm systems and coordinate responses.

Skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Education

High School Diploma or Equivalent

Tools

CCTV system

Access Control Computer

Two-way radio

Panic Alarm system

Job description

In Security at Main Campus Park Place South

Work schedule will be Full-time on the Night Shift, Sunday-Saturday (varies), 10:30pm-7am.

Summary

The Security Dispatcher is responsible for efficiently disseminating information to the Security Staff and / or necessary departments. The Communication Specialist shall promptly answer, execute and be responsible for all calls received by way of two-way radio or telephone.

Other Information

Basic computer knowledge: Microsoft Word and Excel

Must be able to use a multi line telephone and familiarize themselves with it's various functions such as paging, transferring calls, etc.

Will have to become familiar with the use of the CCTV system, Toye Access Control Computer, Simplex Panic Alarm system, Digital Receiver for burglar alarms and the use of a two-way radio.

Must possess good verbal and written communication skills.

Credentials With Equivalent Qualifications

Education with Equivalent Qualifications:

Essential

• High School Diploma Graduate or Equivalent

Experience With Equivalent Qualifications

Schedule: Sunday-Saturday (varies), 10:30pm-7am, Night Shift, 8-Hour Shifts