SECURITY DISPATCHER

Premier Health Partners; Troy (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Premier Health Partners’ Upper Valley Medical Center in Ohio seeks a Security Dispatcher to manage dispatching security calls, log sheets, and the card access system, while assisting patients, visitors, and staff with directions and information.

The role requires a high school diploma or GED, LEADS and CCH certifications within 30 days, and the ability to work under pressure in a fast-paced hospital environment. Matrix access controls parking and entrances, supporting campus safety.

Qualifications

• Minimum education: High School completion or GED.
• Must pass LEADS and CCH certification within 30 days of employment and maintain certification.
• Previous dispatcher experience in law enforcement is desirable but not required.

Responsibilities

• Dispatch Security calls and complete dispatch log sheets.
• Assist patients, visitors and staff with directions and information by phone and in person.
• Control parking and building entrances using the Matrix card access system.

Skills

Computer skills

ICS IS-100

IAHSS Basis Training

Education

High School Diploma or GED

Job description

Position Summary

Responsible for dispatching Security calls, completion of dispatch log sheets, and the card access system. Assists patients, visitors, and employees by giving directions, over the phone, accurately. Controls parking and entrances to hospital by use of the Matrix card access system.

Position: Security Dispatcher

Job Title: SECURITY DISPATCHER

Unit: Campus Police

Shift: Varies

Shift Length: 12 Hour Shift

Status: Full-time/ 80 Hours Per Pay

Facility: Upper Valley Medical Center

Position Summary

Responsible for dispatching Security calls, completion of dispatch log sheets, and the card access system. Assists patients, visitors, and employees by giving directions, over the phone, accurately. Controls parking and entrances to hospital by use of the Matrix card access system.

Education

• Minimum Level of Education Required: High School completion / GED

Licensure/Certification/Registration

• Must pass Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment

Experience

• Minimum Level of Experience Required: No prior job-related work experience
• Preferred experience: Previous experience in law enforcement as dispatcher desirable

Knowledge/Skills

• Computer skills desirable
• Ability to acquire International Association for Healthcare Security and Safety Basis Training
• Ability to acquire Incident Command system (ICS) – IS 100 I.E.B
• This position requires an individual able to work under pressure with many interruptions while remaining calm a pleasant to the public and facility personnel.