Dispatch Coordinator

Precisiondoorkc; Pequannock Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

Paid time off

Opportunity for growth

Job summary

Precisiondoorkc in Pequannock Township is hiring a Scheduler and Dispatcher. You will coordinate garage door installations, track logistics, and communicate with customers while ensuring efficient scheduling using ServiceTitan software. The ideal candidate should possess strong organizational and communication skills, have a detail-oriented mindset, and be able to prioritize under pressure. This position comes with full benefits and opportunities for growth within a respected nationwide brand.

Qualifications

• Strong organizational and communication skills.
• Comfortable using scheduling software (ServiceTitan experience is a plus!).
• Detail-oriented mindset—understanding the impact of tags, locations, and logistics.

Responsibilities

• Coordinate garage door installations and manage job logistics.
• Communicate with customers to schedule installs and explain requirements.
• Work within the scheduling system to assign jobs and confirm schedules.
• Track delivery manifests and manage out-of-market assignments.

Skills

Organizational skills

Communication skills

Ability to prioritize under pressure

Team player

Detail-oriented mindset

Tools

ServiceTitan

Job description

Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service

Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service

As an Scheduler and Dispatcher , you’ll play a critical role in our day-to-day operations—connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you!

What You'll Do

• Coordinate Garage Door Installations
• Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules.

• Communicate with Customers
• Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed.

• Work Within Our Scheduling System
• Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text.

• Stay Ahead of the Curve
• Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency.

What We’re Looking For

• Strong organizational and communication skills
• Ability to confidently guide conversations and control scheduling flow
• Comfortable using scheduling software (ServiceTitan experience is a plus!)
• Detail-oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics
• Team player who’s also self-motivated and proactive
• Ability to prioritize under pressure and pivot as needed

Bonus If You Have:

• Experience in dispatch, operations, or field service scheduling
• Knowledge of garage door types, installation steps, or related services
• Bilingual in English and Spanish (preferred, not required)

Why Work With Us?

• Be part of a respected, nationwide brand with a strong reputation
• Join a supportive and tight-knit team
• Opportunity for growth and cross-training
• Full benefits package, paid time off, and more
• Make a real difference every single day!

Ready to schedule your next career move?

Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!