Dispatcher/Router

Michigan City Area Schools; Michigan City (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Michigan City Area Schools is seeking a Dispatcher/Router for the Transportation department in Michigan City, Indiana. The role manages and optimizes school bus routes for all district students and buildings, coordinating with parents, schools, and drivers to ensure safe, efficient transportation.

Responsibilities include developing routes, handling dispatch calls, maintaining driver logs, coordinating with district policies, and providing analysis for route improvements.

Qualifications

• High School Diploma or equivalent.
• Strong technology skills and ability to use basic office software with transportation-focused tech (Versatrans, GPS, Traversa).
• Knowledge of PowerSchool and district software preferred.
• Experience in a school transportation environment preferred.
• Basic understanding of transportation operations and district policies.
• Desired supervisory experience in a transportation setting.
• Strong customer service and excellent verbal/written communication.
• Proactive, dependable and able to meet deadlines.

Responsibilities

• Develops and maintains all school bus routes, including field trips and special circumstances for safe, efficient routing.
• Handles dispatch calls, radio dispatch, and office inquiries; maintains driver activity logs.
• Coordinates with district staff and families to communicate transportation needs.
• Oversees extra-duty routes, ensuring policy compliance and alignment with contracts.
• Provides route and driver analysis to identify consolidation and improvements.
• Maintains records for auxiliary district vehicles and staff assignments.
• Acts as liaison with other school entities regarding transportation needs.
• Supports HR, Finance and Payroll items as needed by the Office and Finance Manager.
• Manages bus keys, keys to gates, and district gas cards; handles department communications.

Skills

High School Diploma

Tech literacy

Communication skills

Customer service

Problem solving

Education

High School Diploma or equivalent

Tools

Versatrans

GPS software

Traversa

PowerSchool

Job description

Dispatcher/Router

Michigan City Area Schools TRANSPORTATION - Michigan City, Indiana Open in Google Maps

This job is also posted in Michigan City Area Schools

Job Details

Job ID: 5933773

Application Deadline: Posted until filled

Posted: Sep 21, 2026 5:00 AM (UTC)

Starting Date: To Be Determined

Job Description

Dispatcher/Router

Reports to: Director of Transportation

Term: 52 weeks per year, 8 hours per day

General Description

The Dispatcher/Router is responsible for maintaining and operating school bus routes for all District students and buildings. Coordinates and evaluates transportation needs for regular and special education students in order to produce safe and efficient school bus route planning and scheduling. Acts as a transportation liaison and coordinates transportation needs and information between parents/guardians, schools, and school bus drivers.

Main Job Tasks and Responsibilities

• ? Develops and maintains all school bus routes, including any and all field trips, summer school and special circumstances, etc., to ensure safe and efficient routes.
• ? Maintain office services which include answering and directing telephone calls and radio dispatch and incoming visitors
• ? Assists transportation staff in handling necessary paperwork and communicating with district personnel ? Maintains records and logs of all driver activities in order to track daily routes assigned.
• ? Oversees extra-duty routes and assignments to ensure consistency with the MCCA/MCAS contract language and / applicable district policies
• ? Provides to the Director of Transportation an analysis of routes and driver assignments to review for possible consolidation and improvement
• ? Maintains log of auxiliary district vehicles including assignment to staff
• ? Liaison with other School Corporations when it pertains to transportation needs of students in specific and special circumstances (i.e.: McKinney Vento, etc.)
• ? Provide assistance, as needed to the Office and Finance Manager with regards to Human Resources, Finance and Payroll items
• ? Responsible for assigning transportation specific keys (i.e. bus keys, gate, etc.) and Corporation gas cards
• ? Handles all incoming dispatch calls from Corporation school buses during normal work day ? Participate in department committees as necessary
• ? Other duties as assigned by the Director of Transportation

Education and Experience

• ? High School Diploma or equivalent
• ? Strong technology skills; ability to use basic office software and working knowledge with a commitment to become an expert in transportation specific technology (i.e. Versatrans, GPS software, Traversa, etc.)
• ? Knowledge of Power Schools and District software, preferred
• ? Previous experience working in a school transportation environment, preferred
• ? Basic understanding of transportation department operations
• ? Previous supervisory experience desired; supervisory experience in transportation department setting is preferred
• ? Working knowledge of state laws and district policies and guidelines related to transportation ? Effective problem solving skills and ability to work on complex and often confidential problems requiring discretion and sound, independent decision-making
• ? Strong customer service orientation and excellent verbal and written communication skills including maintaining a professional behavior at all times while communicating and working with other department staff; district staff; parents and community partners
• ? Excellent work habits and attendance record with a commitment to meet deadlines and to meet the needs of MCAS students and staff
• ? Be proactive, attentive and responsive, as the situation deems

Salary and Benefits: Commensurate with degree and related experience

Payment Type:

Benefits: Per Staff and Administrator Handbook

The Michigan City Area Schools does not discriminate on the basis of the Protected Classes of race, color, national origin, sex (including transgender status, sexual orientation and gender identity), disability, age, religion, military status, ancestry, or genetic information, which are classes protected by Federal and/or State law (collectively, "Protected Classes"). This includes the Corporation's employment opportunities, programs, and/or activities, or, if initially occurring off Corporation grounds or outside the Corporation's employment opportunities, programs and activities, affecting the Corporation's environment. For further information, clarification, or complaint, please contact the MCAS School Administration, 408 S. Carroll Avenue, Michigan City, Indiana 46360 at [phone] for Title IX (gender equity related issues); or Special Education Director , 408 S. Carroll Avenue, Michigan City, Indiana 46360 at [phone] for Section 504 (non-discrimination/disability issues and Americans with Disabilities). Any other information concerning the above policies may be obtained by contacting the Superintendent, Dr. Wendel McCollum, 408 S. Carroll Ave., Michigan City, Indiana 46360 at [phone].

Position Type: Full-Time

Job Categories:

Administration > Transportation

Support Staff > Transportation

Job Requirements

• At least 3 year(s) of relevant experience preferred.
• High School/Trade School degree preferred.
• Citizenship, residency or work visa required

Contact Information

• Sally Clark
• 408 S Carroll
• Michigan City, Indiana 46360
• Phone: [phone]
• Email: [e-mail]