Dispatcher/Router

TrulyHired; Michigan City (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Benefits: Per Staff and Administrator

Job summary

TrulyHired is seeking a Dispatcher/Router to manage and optimize school bus routes for all district students and buildings in Michigan City. The role coordinates transportation needs between parents, schools, and bus drivers under the Director of Transportation.

The position requires strong communication, organization, and knowledge of transportation technology systems, with duties spanning route development and daily dispatch operations.

Qualifications

• Strong customer service orientation and excellent verbal and written communication skills.
• Effective problem solving skills and ability to handle confidential issues.
• Ability to use basic office software and transportation technology platforms.

Responsibilities

• Develops and maintains all school bus routes, including field trips and special circumstances.
• Maintains office services including phone/radio dispatch and visitor handling.
• Keeps records/logs of driver activities to track daily routes.
• Oversees extra-duty routes to ensure policy alignment and contractual compliance.
• Provides route/driver analysis to director for consolidation and improvement.

Education

High School Diploma or equivalent

Tools

Versatrans

GPS software

Traversa

PowerSchools

Office software

Job description

Job Description

Dispatcher/Router

Reports to: Director of Transportation

Term: 52 weeks per year, 8 hours per day

General Description

The Dispatcher/Router is responsible for maintaining and operating school bus routes for all District students and buildings. Coordinates and evaluates transportation needs for regular and special education students in order to produce safe and efficient school bus route planning and scheduling. Acts as a transportation liaison and coordinates transportation needs and information between parents/guardians, schools, and school bus drivers.

Main Job Tasks and Responsibilities

• ? Develops and maintains all school bus routes, including any and all field trips, summer school and special circumstances, etc., to ensure safe and efficient routes.
• ? Maintain office services which include answering and directing telephone calls and radio dispatch and incoming visitors
• ? Assists transportation staff in handling necessary paperwork and communicating with district personnel ? Maintains records and logs of all driver activities in order to track daily routes assigned.
• ? Oversees extra-duty routes and assignments to ensure consistency with the MCCA/MCAS contract language and / applicable district policies
• ? Provides to the Director of Transportation an analysis of routes and driver assignments to review for possible consolidation and improvement
• ? Maintains log of auxiliary district vehicles including assignment to staff
• ? Liaison with other School Corporations when it pertains to transportation needs of students in specific and special circumstances (i.e.: McKinney Vento, etc.)
• ? Provide assistance, as needed to the Office and Finance Manager with regards to Human Resources, Finance and Payroll items
• ? Responsible for assigning transportation specific keys (i.e. bus keys, gate, etc.) and Corporation gas cards
• ? Handles all incoming dispatch calls from Corporation school buses during normal work day ? Participate in department committees as necessary
• ? Other duties as assigned by the Director of Transportation

Education and Experience

• ? High School Diploma or equivalent
• ? Strong technology skills; ability to use basic office software and working knowledge with a commitment to become an expert in transportation specific technology (i.e. Versatrans, GPS software, Traversa, etc.)
• ? Knowledge of Power Schools and District software, preferred
• ? Previous experience working in a school transportation environment, preferred
• ? Basic understanding of transportation department operations
• ? Previous supervisory experience desired; supervisory experience in transportation department setting is preferred
• ? Working knowledge of state laws and district policies and guidelines related to transportation ? Effective problem solving skills and ability to work on complex and often confidential problems requiring discretion and sound, independent decision-making
• ? Strong customer service orientation and excellent verbal and written communication skills including maintaining a professional behavior at all times while communicating and working with other department staff; district staff; parents and community partners
• ? Excellent work habits and attendance record with a commitment to meet deadlines and to meet the needs of MCAS students and staff
• ? Be proactive, attentive and responsive, as the situation deems

Salary and Benefits: Commensurate with degree and related experience

Payment Type:

Benefits: Per Staff and Administrator Handbook

The Michigan City Area Schools does not discriminate on the basis of the Protected Classes of race, color, national origin, sex (including transgender status, sexual orientation and gender identity), disability, age, religion, military status, ancestry, or genetic information, which are classes protected by Federal and/or State law (collectively, "Protected Classes"). This includes the Corporation's employment opportunities, programs, and/or activities, or, if initially occurring off Corporation grounds or outside the Corporation's employment opportunities, programs and activities, affecting the Corporation's environment. For further information, clarification, or complaint, please contact the MCAS School Administration, 408 S. Carroll Avenue, Michigan City, Indiana 46360 at [phone] for Title IX (gender equity related issues); or Special Education Director , 408 S. Carroll Avenue, Michigan City, Indiana 46360 at [phone] for Section 504 (non-discrimination/disability issues and Americans with Disabilities). Any other information concerning the above policies may be obtained by contacting the Superintendent, Dr. Wendel McCollum, 408 S. Carroll Ave., Michigan City, Indiana 46360 at [phone].