Dispatcher - Ottawa, IL

Day & Ross; Ottawa (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Day & Ross in Ottawa, IL is seeking a Dispatcher for a full-time late shift. The role involves dispatching freight, coordinating pickups and deliveries, and monitoring driver performance to meet customer timelines.

You will enter line haul orders, assign appointments, and handle phone inquiries from drivers and customers. Proficiency in Excel and Word is preferred for daily tasks.

Qualifications

• High School graduate or equivalent.
• 2–3 years transportation dispatch exposure.
• Proficient in Excel and Word.

Responsibilities

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
• Answer phones from drivers and customers.
• Review yard check to ensure freight is not missed and trucks are on schedule.

Skills

High School Diploma

Dispatch experience

Transportation background

Education

High School Diploma

Tools

Excel

Word

Job description

Job Description

You belong at Day & Ross.

Dispatcher

Full-time - Late Shift

Ottawa, IL

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.

How You’ll Help

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
• Answer phones from drivers and customers.
• Review yard check to ensure freight is not missed and trucks are on schedule.

Your Skills And Experience

• High School graduate or equivalent
• Transportation background in dispatch, dock supervision, or similar (2-3 years)
• Computer literate in Excel and Word

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.