Dispatcher Office FullPart time

Troystowing; Detroit (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

401k

Aflac

Life Insurance

Legal Shield

Job summary

A leading towing service located in Detroit is seeking a skilled Dispatcher to manage emergency and non-emergency calls. The role involves quick decision-making and coordinating the response team. Ideal candidates should possess excellent communication skills and the ability to multitask effectively. A supportive, family-oriented work environment is emphasized. Flexibility in scheduling is required, predominantly day shifts with potential afternoon and night duties.

Qualifications

• Previous experience as a Dispatcher or in a similar position.
• Highly organized with the ability to multitask and prioritize.
• Ability to work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Direct response units to appropriate location.

Skills

Excellent typing and data entry skills

Strong verbal and written communication skills

Ability to multi-task and prioritize

Understanding of emergency response procedures

Education

High school diploma/GED

Job description

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities
• 401k
• Aflac
• Life Insurance
• Legal Shield

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Vehicle Impound releasing. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Great friendly, family work environment.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of response team
• Provide impound information to owners
• Release impounded vehicles back to owners

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure
• Be flexible for shifts (mostly day shift, but much be available for afternoons and nights).