Dispatch Administrator Office Supervisor

The Mayberry Group Inc; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

The Mayberry Group Inc is seeking a professional Dispatcher / office supervisor to join their team in the United States. This role involves receiving emergency and non-emergency calls, making quick decisions, and overseeing daily office operations.

The ideal candidate should have excellent communication skills, the ability to multitask under pressure, and a strong organization skill set. Previous dispatch experience is highly valued. Join us and help ensure efficient response operations.

Qualifications

• Previous experience as a Dispatcher or in a similar position, with focus on large truck dispatch experience.
• Understanding of best practices for emergency response situations.
• Ability to work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Collect and document information from callers.
• Transmit information to the appropriate person or department.
• Monitor status of the response team.

Skills

Excellent typing skills

Strong verbal communication

Organizational skills

Multitasking ability

Data entry skills

Computer proficiency

Education

High school diploma/GED

Tools

Microsoft Office Applications

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development
• Benefits/Perks
• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

We are seeking a professional and skilled Dispatcher / office supervisor to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. Other task will include overseeing daily operations within office. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team
• Oversee daily operations within office

Qualifications

• High school diploma/GED
• Previous experience as a Dispatcher or in a similar position- HEAVY FOCUS ON LARGE TRUCK DISPATCH EXPERIENCE BUT ALL FORMS ARE ACCEPTABLE
• Excellent typing and data entry skills
• Understanding of best practices and procedures for emergency response situations
• Strong verbal and written communication skills
• Highly organized with the ability to multitask and prioritize projects
• Ability to work well under pressure
• Highly computer proficient- at any time will be working in multiple software programs
• Microsoft Office Applications Savvy