Dispatcher: Metals Logistics & Scheduling—Detroit

AK Steel Corporation; Detroit (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Cleveland-Cliffs Inc., via Ferrous Processing and Trading in Detroit, MI, has an immediate opportunity for a Dispatcher on day shift. The Dispatcher is responsible for taking calls, dispatching trucks, and managing load information for outbound deliveries.

The role requires a high school diploma, excellent math and customer service skills, and proficiency in MS Office. A comprehensive compensation package, health insurance, a retirement plan, and paid time off are offered at our Detroit location.

Qualifications

• High school diploma or GED required.
• Excellent mathematical skills and basic clerical aptitude.
• Proficient in MS Office (Excel, Outlook, Word).

Responsibilities

• Take phone calls and dispatch trucks to supplier or customer locations.
• Enter and retrieve information from computer systems as required.
• Enter load information into the software program.
• Set up trucks with appropriate boxes for the next day’s run.
• Arrange delivery appointments for outbound loads.
• Direct truck traffic and communicate unloading locations to drivers.
• Issues receipts and payments to customers.
• Make sure drivers/brokers have appropriate documents to dump material at various locations.
• Test, inspect and operate the radio, telephone, computer and other equipment as needed.
• Optimize equipment logistics and ensure scales are accurate.
• Communicate and assist yard employees and weighmaster as necessary.
• Prepare, review and maintain reports, statistics, and records.
• Miscellaneous clerical duties, including answering phones, etc.
• Other duties as assigned.

Skills

Math skills

MS Office

Customer service

Multitasking

Education

High school diploma/GED

Job description

Cleveland-Cliffs Inc., via Ferrous Processing and Trading in Detroit, MI, has an immediate opportunity for a Dispatcher on day shift. The Dispatcher is responsible for taking calls, dispatching trucks, and managing load information for outbound deliveries.

The role requires a high school diploma, excellent math and customer service skills, and proficiency in MS Office. A comprehensive compensation package, health insurance, a retirement plan, and paid time off are offered at our Detroit location.