Dispatcher

Kee Container Services L.L.C.; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Education assistance

Job summary

Cleveland-Cliffs Inc. is seeking a Dispatcher for its Detroit, MI location. The role involves receiving calls, dispatching trucks, and coordinating deliveries with drivers, while maintaining accurate load information and records.

The position requires a high school diploma, strong math and multitasking abilities, and proficiency with MS Office. A robust benefits package and career stability are offered.

Qualifications

• Strong mathematical ability and multitasking capability required.
• Proficient in MS Office (Excel, Outlook, Word).
• Excellent customer service skills are essential.

Responsibilities

• Take calls and dispatch trucks to supplier or customer locations.
• Enter and retrieve data from computer systems; update load information.
• Set up trucks with boxes for the next day’s run and schedule delivery appointments.
• Direct truck traffic and coordinate with drivers on unloading areas and next destinations.
• Prepare reports and maintain records; perform miscellaneous clerical duties.

Skills

Mathematical skills

Multitasking & prioritization

Customer service

Education

High school diploma/GED

Tools

MS Office (Excel/Outlook/Word)

Job description

Location

Detroit, MI

About the Company

Ferrous Processing and Trading (FPT) is one of North America’s premier processors, buyers, sellers and recyclers of scrap metals of all kinds and is a key supplier to the metals industry of North America. FPT is a wholly-owned business of Cleveland-Cliffs and has an immediate opportunity for a Dispatcher on day shift at the Detroit, MI location.

Ferrous Processing and Trading is a subsidiary of Cleveland-Cliffs Inc., the largest flat-rolled steel company and the largest iron ore pellet producer in North America. Cleveland-Cliffs is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. As a team of more than 30,000 people, we proudly serve a diverse range of markets and are the largest steel supplier to the automotive industry in North America. Built on a strong safety and environmental stewardship legacy, we operate responsibly and are committed to a sustainable future. With ongoing initiatives to reduce waste, improve water conservation, and reduce carbon emissions, we promise to become North America’s leader in steelmaking and mining sustainability. Cleveland-Cliffs offers opportunities for high-performing individuals in a myriad of technical and professional disciplines. Whether in the field or office, Cleveland-Cliffs fosters an environment that empowers our employees to achieve their highest potential. Employees will be presented with a challenging and rewarding environment. A competitive compensation package, opportunities for advancement, and work-life balance all lead to a positive, passionate career at Cleveland-Cliffs.

Job Description

The Dispatcher is responsible for dispatching jobs as required by receiving calls, dispatching personnel and vehicles, and providing pre-arrival instructions to callers.

Summary of Responsibilities:

• Take phone calls and dispatch trucks to a specific supplier or customer location.
• Enter, update and retrieve information from computer programs to perform duties as required.
• Enter load information into the software program.
• Set up trucks with appropriate boxes for the next day’s run.
• Arrange delivery appointments for outbound loads.
• Direct truck traffic and communicate with the drivers regarding their unloading area and/or next destination.
• Issues receipts and payments to customers Make sure drivers/brokers have appropriate documents to dump material at various locations.
• Test, inspect and operate the radio, telephone, computer and other equipment as needed.
• Optimize equipment logistics and ensure scales are accurate.
• Communicate and assist yard employees and weighmaster as necessary.
• Prepare, review and maintain reports, statistics, and records.
• Miscellaneous clerical duties, including answering phones, etc. Other duties as assigned.

Minimum Qualifications

• High school diploma/GED
• Excellent mathematical skills required
• Ability to perform multiple tasks simultaneously by effectively prioritizing and organizing assignments
• Proficient in MS Office programs (Excel, Outlook, Word)
• Excellent customer service required
• Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Preferred Qualifications

• Six months to one-year related experience and/or training; or equivalent combination of education and experience preferred
• Knowledge of Internet software and Database software
• Occasionally exposed to work near moving mechanical parts; outdoor weather conditions; risk of electrical shock.
• The noise level in the work environment is usually moderate
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Benefits

We offer an excellent total compensation package including top pay with variable compensation opportunities, health insurance, retirement plan, education assistance, paid time off, and more!

Accommodations

Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to [e-mail] or call 1-[phone] and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.

Equal Opportunity

Cleveland-Cliffs Inc. is an equal opportunity employer – M/F/Veteran/Disability.

Other

We are a drug‑free workplace and conduct pre‑employment screening as a condition of employment.