Dispatcher - Intermodal

MEDLOG S.A.; Kearny (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Vision

Life & Disability Insurance

Job summary

MEDLOG USA is seeking a Dispatcher - Intermodal in New Jersey to coordinate loads with contractors and ensure timely communication with customers. The role emphasizes safety, efficiency, and adherence to schedules, with a focus on intermodal operations and strong problem-solving skills.

The successful candidate will manage routes, monitor hours of service, and maintain accurate records in the TMS, while collaborating with cross-functional teams to meet delivery deadlines.

Qualifications

• High school diploma or equivalent.
• 1-3 years intermodal experience including port and drayage; dispatch preferred.
• Proficiency in Microsoft Excel and Outlook; strong computer skills.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish a plus.

Responsibilities

• Assign loads to contractors in a timely and efficient manner.
• Inform Customer Service Representatives of developments throughout the day to keep customers updated.
• Monitor contractors’ HOS to optimize routing and scheduling.
• Update database with route, delivery status, and time stamps.
• Document delays, dry runs, yard stops, missed loads, and appointments in the TMS.
• Notify contractors about orders, traffic, obstacles, and requirements.
• Track contractor pay, chassis availability, and appointment times.
• Monitor and record delivery information from contractors.
• Plan container movements and routing for efficiency.
• Receive and log emergency and non-emergency calls with relevant details.
• Manage cut-off times for deliveries to ensure proper scheduling.
• Ability to resolve contractor issues promptly and professionally.
• Schedule: Monday - Friday; day shift.

Skills

Intermodal dispatch

Microsoft Excel

Microsoft Outlook

Verbal & written communication

Bilingual English/Spanish

Problem solving

Multi-tasking

Attention to detail

Education

High school diploma or equivalent

Tools

TMS

Job description

Join a Global Leader in Transport & Logistics — MEDLOG USA

At MEDLOG, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.

Join a Global Leader in Transport & Logistics — MEDLOG USA

At MEDLOG, we don’t just move goods — we move industries forward. As one of the fastest-growing logistics providers globally, we offer innovative, sustainable, and customer-focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you're on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.

Job Description and Responsibilities:

The Dispatcher - Intermodal will provide excellent customer service and have a great willingness to help, wherever needed, while being the main line of communication with the contractors.

• Assign loads to the contractors in a timely and efficient manner
• Inform our Customer Service Representatives of all developments throughout the day so they can keep our customers updated
• Monitor contractors’ HOS to route and prioritize contractors’ schedules to maximize turnaround
• Update database in a timely manner with appropriate route, delivery status, and time stamps
• Document in our TMS for delays, dry runs, yard stops, missed loads, appointments etc.
• Update contractors with important information about orders, traffic, obstacles, and requirements
• Communicate contractor pay, chassis availability and appointment times
• Track order costs and billing information
• Confirm contractors’ completed delivery information
• Track where empty containers need to go and plan accordingly
• Receive emergency and non-emergency calls and record significant information
• Understand and manage cut-off times for deliveries to ensure proper scheduling
• Willingness and ability to solve contractors’ issues in a timely and professional manner
• Schedule: Monday - Friday; day shift

Minimum Required Qualifications:

• High school diploma or equivalent
• 1-3 years’ experience in the intermodal industry with port and drayage experience; dispatch preferred
• Proficiency in Microsoft Excel and Outlook as well as overall computer skills
• Excellent verbal and written communication skills
• Bilingual English/Spanish a plus
• Strong conflict resolution and problem-solving skills
• Ability to multi-task while maintaining a positive attitude
• Self-Motivated / Detail oriented / Ability to prioritize
• Hold true to company core values:Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator

Work Authorization:

• Authorization to work in the U.S.
• Health, Dental, and Vision Insurance
• Life and Short-Term & Long-Term Disability Insurance