Dispatcher II

Kag Services Inc; Toledo (OH); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Kag Services Inc. in Toledo, OH is seeking a full-time Dispatcher to manage daily freight movements in a defined region.

You will schedule drivers, monitor orders, and coordinate with customers to ensure timely deliveries while complying with DOT hours of service.

The role requires strong communication skills and a proactive, safety-minded approach.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year dispatching experience.
• Strong communication and conflict-resolution abilities.

Responsabilités

• Plan and execute daily freight movement within assigned area.
• Coordinate daily delivery schedules for drivers.
• Schedule equipment maintenance and monitor DOT hours of service.
• Enter orders and communicate with customers and team members.
• Provide frontline customer service for existing accounts.
• Monitor emails and phone calls for new and updated orders.
• Document incidents in safety reporting system.

Connaissances

Conflict resolution

Oral communication

Written communication

Interpersonal skills

Dispatching experience

Formation

High school diploma or equivalent

Description du poste

KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.

At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.

We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving,

Shift: 10:00 am-7:00 pm Monday thru Friday

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries
• Manage daily delivery schedule for drivers
• Assist in equipment maintenance scheduling
• Knowledgeable in basic DOT hours of service regulations
• Receive orders from customers
• Provide frontline customer service for existing accounts
• Answer all incoming phone calls promptly and courteously
• Monitor e-mail for incoming orders and communication between team members
• Create and enter loads in dispatch system
• Enter incidents into safety reporting system

Qualifications

• High school diploma or equivalent
• 1 year of dispatching experience
• Excellent conflict resolution and skills
• Effective oral, written and interpersonal communication skills

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.

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