Dispatcher I - Logistics & Customer Support

CRH plc; Bryan (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Annual bonus

401(k) retirement plan

Disability benefits

Life insurance

Health insurance

Job summary

CRH plc, via Eco Material Technologies, is seeking a Dispatcher to take customer orders and relay them to plants or the salesperson. The role coordinates driver schedules to ensure timely deliveries of supplementary cementitious materials.

The position emphasizes safety compliance, attendance, and flexibility to handle on-call load changes, with on-site responsibilities across multiple plants in North America.

Qualifications

• High school diploma or equivalent required.
• Customer service – responds promptly to customer needs.
• Teamwork – contributes to building a positive team spirit.
• Organization – follows policies and procedures.
• Dependability – follows instructions, responds to management direction.

Responsibilities

• Comply with Eco Material Safety Policies and Procedures.
• Regular attendance, timeliness and scheduling flexibility.
• Takes requests for customer pickup or deliveries from customers by telephone.
• Creates load numbers in system for delivered loads and assigns correct assets to each load number.
• Places orders with drivers or appropriate trucking companies.
• Once load has been delivered; completes order in TMS system (correctly TMW).
• Keeps back order file in established sequence and fills orders for issue or shipment as inventory becomes available per salesperson direction.
• Compiles list of available plants along with daily inventories.
• Investigate overdue orders.
• Assist with other parts of plant operation as required by location.
• Will be added to the on-call rotation to handle after hours prepaid / dispatched load changes and additions.
• Regular attendance, timeliness and scheduling flexibility.

Education

High School Diploma or equivalent

No prior experience or training required

Customer Service

Teamwork

Organization Support

Dependability

Initiative

Planning/Organizing

Quality

Quantity

Job description

CRH plc, via Eco Material Technologies, is seeking a Dispatcher to take customer orders and relay them to plants or the salesperson. The role coordinates driver schedules to ensure timely deliveries of supplementary cementitious materials.

The position emphasizes safety compliance, attendance, and flexibility to handle on-call load changes, with on-site responsibilities across multiple plants in North America.