Dispatch Coordinator I — Deliveries, Routing & Customer Service

Heidelberg Materials North America; Tyrone (GA); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

401(k) plan

Medical benefits

Dental benefits

Vision benefits

Prescription drug benefits

Health Savings Account (HSA)

Job summary

Heidelberg Materials North America is seeking a Dispatcher I to coordinate and schedule deliveries, ensuring timely service for customers across our network. This role involves close collaboration with drivers, customers, and plant personnel to manage daily routing and dispatch activities.

You will monitor delivery status, maintain accurate records, and support safe, productive operations while prioritizing customer satisfaction.

Qualifications

• Experience coordinating multiple priorities in a fast-paced setting.
• Ready-mix/construction industry experience preferred.
• Strong communication and customer service skills.
• Familiarity with dispatch and routing systems.
• Commitment to safety and accuracy.
• Teamwork and delivering excellent service.

Responsibilities

• Coordinate and schedule deliveries to ensure timely service.
• Communicate with drivers, customers, and plant personnel to manage daily routing.
• Monitor delivery status and adapt to changing needs.
• Maintain dispatch records and system data accurately.
• Support safe, productive operations and customer satisfaction.

Skills

Coordinate priorities

Dispatch software

Communication skills

Customer service

Safety oriented

Problem solving

Tools

Routing software

Transportation management systems

Job description

Heidelberg Materials North America is seeking a Dispatcher I to coordinate and schedule deliveries, ensuring timely service for customers across our network. This role involves close collaboration with drivers, customers, and plant personnel to manage daily routing and dispatch activities.

You will monitor delivery status, maintain accurate records, and support safe, productive operations while prioritizing customer satisfaction.