Dispatcher - Elwood, IL

Urs Midwest Inc; Hammond (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Telehealth

Zero-dollar medical plan

401(k) with company match

Paid time off

Employee assistance program

Job summary

United Road is seeking a Driver Manager to oversee a regional fleet of company drivers and ICs, ensuring service, safety, quality, productivity, and retention. You will conduct regular reviews, coordinate with Fleet, HR, and Safety, and drive corrective actions when performance falls short.

The role emphasizes safety compliance, driver training, payroll accuracy, and efficient load planning, with a focus on building trust and teamwork within a high-performance culture.

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• Minimum of 2 years of progressively responsible driver management or related experience.
• Excellent reading, written and verbal communication skills.
• Ability to maintain confidential information and work as part of a team or independently.

Responsibilities

• Manage a group of drivers and/or ICs, including performance reviews and corrective action plans.
• Ensure safety and regulatory compliance (FMCSA hours of service, drug testing, licensing).
• Coordinate with Fleet Manager, HR, and Safety for issues affecting performance or termination.
• Train and mentor drivers on tools, systems, and processes.
• Monitor driver schedules, utilization, payroll discrepancies, and handoffs to load planning.

Skills

Excel

MS Office Suite

Time management

Strong communication

Driver management

Safety compliance

Education

Bachelor’s degree preferred

Tools

Pedigree

Magnus Driver App

Job description

About United RoadUnited Road is the largest finished vehicle logistics company in North America. We move new and used vehicles for OEMs, dealerships, auctions, and fleet operators across the continent. We do it through company drivers, owner-operators, and thousands of third-party carriers in our Haully network.Our pillars are simple: Expertise, Partnership, and being Ever-Present for our customers and carriers. This role lives the Partnership pillar every day.Driver ManagerReporting to an Area Manager with an operational region. The position would be responsible for the management of a group of drivers and/or ICs. The driver manager is a key leadership position that oversees the day-to-day execution of his/her assigned driver fleet. The driver manager is accountable for the performance of their drivers in the areas of service, safety, quality, productivity, and retention. The driver manager will focus on maintaining positive employee relationships. The driver manager is responsible for conducting regular performance reviews with their drivers and determining corrective action plans when performance is below expectations.JOB DUTIES:Manages driver performance by setting expectations, conducting regular reviews and implementing corrective action processes. The Driver Manager will work with the Fleet Manager, HR, and/or the Safety department on any issues that may result in termination or lease cancellation, in the case of ICs.Accountable for the safety and regulatory performance of their drivers and implementation and execution of corrective actions plans for all drivers below goal. Work alongside the Safety Coordinators to ensure their drivers are compliant in all FMCSA regulations such as: hours of service, random drug testing, proper licensing and endorsementsResponsible for problem resolution with assigned driversAccountable for driver retentionTrains and Mentors drivers to ensure success in areas such as proper use of tools and systems, including, for example, Pedigree, Magnus Driver AppTracks and manages assigned drivers' schedules, including planned time off, holiday pay compliance, and vacationsResolves driver payroll discrepancies, including authorizing additional accessorial and hourly pay when appropriateManages driver utilization to ensure their drivers achieve targeted utilization levels; works with load planners to improve driver productivityResponsible for driver execution of assigned workEnforces understanding and compliance with all Company policies and procedures, including the United Road Core ValuesContributes to an atmosphere of trust and teamwork that values contributions of all employees in support of a high performance cultureSupports load planning in the areas of re-planning and recovery of loadsWorks until driver issues are resolved for the day and/or a proper hand off has been madeMonitors deliveries and pickups for service failures and proactively alerts load planning and/or customer service of any loads in jeopardy of failureMINIMUM JOB REQUIREMENTSBachelor’s degree in a work-related discipline/field from an accredited college or appropriate work experience is preferred.A minimum of two (2) years of progressively responsible and directly related work experience.Must exhibit a passion for workforce development.Experience working in the trucking sector is a plus.Demonstrated ability to effectively manage time, interpersonal relationships, resources, and information.Excellent reading comprehension, oral and written communication skills required.Ability to maintain confidential information.Attention to detail.Ability to work as part of a team as well as independently with minimal supervision.Develop and maintain effective working relationships with co-workers.Strong skills with Excel, & MS Office Suite required.Demonstrated technology-forward mindset with a strong aptitude for learning and leveraging digital tools, platforms, and data-driven systems; a background or education in technology, information systems, or a related field is a plus.Location: Elwood, IL (this is not a hybrid role)United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.Health & WellnessBCBS PPO Medical with TelehealthDelta DentalNVA VisionCompany Paid Life and AD&DSupplemental LifeDependent LifeShort-Term DisabilityEmployee Assistance Program (EAP)New Vehicle Supplier DiscountsFinancial Benefits401(k) with Company MatchWork-Life BalancePTO Program (Vacation, Sick, Personal, Jury, Bereavement)6 Paid Holidays