Dispatcher - DPW

City of Indianapolis and Marion County; Indiana (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Indianapolis and Marion County is seeking a dispatcher responsible for receiving, evaluating, and dispatching emergency and non-emergency calls for the Department of Public Works and related departments. The role answers telephone calls and radio requests, retransmits information to the right personnel, and maintains required records.

Position requires effective oral and written communication, and the ability to learn and fluently operate a computer system, radio system, and related

Qualifications

• High School diploma or equivalent is preferred.
• Ability to effectively communicate orally and in writing.
• Ability to learn and fluently operate a computer and radio system.

Responsibilities

• Receive, evaluate, and dispatch emergency and non-emergency calls for DPW and related Departments.
• Answer telephone calls and radio requests; retransmit information to appropriate personnel or agencies.
• Maintain paper and/or computerized records as required by Central Dispatch.
• Monitors United Water equipment and report problems as directed.

Skills

Communication skills

Map reading

Computer literacy

Radio/telephone dispatch

Education

High School diploma or equivalent

Tools

Radio system

Computer system

Job description

Position is responsible for receiving, evaluating, and dispatching emergency and non-emergency calls for the Department of Public Works (*DPW) and other related Departments.Answers emergency and non-emergency telephone calls and radio requests as required.

Re-transmits information received to appropriate personnel or agencies as needed.

Maintains all paper and/or computerized records as required by Central Dispatch.

Monitors United Water equipment and report problems as directed.

Maintains confidentiality of all information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

High School diploma or equivalent, and one (1) year experience is preferred. Ability to effective communicate orally and in writing. Ability to learn and fluently operate a computer system, radio system and any other related equipment. Ability to read a map and have basic knowledge of City of Indianapolis geography.Work is conducted in an environment that is consistent with Dispatch centers.