Dispatcher

Performance Foodservice; Illinois; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice is seeking a Dispatch Specialist to coordinate delivery operations and communicate with drivers to keep schedules on track. The role focuses on routing, driver management, and ensuring timely service for customers and vendors.

The position emphasizes coordinating with truck drivers via computers, phones, or two-way radios, and requires 1–2 years of dispatch experience and a High School diploma or equivalent.

Qualifications

• High School Diploma/GED or equivalent required.
• 1–2 years dispatch and/or commercial driver experience or related area.
• Position will be 2nd shift (3:00 pm to 11:30 pm).

Responsibilities

• Dispatchers track driver progress along routes using available technology.
• Check drivers in and out of terminals and transfer trip records.
• Communicate with drivers daily and handle customer requests and complaints.
• Calculate miles for all trucks.
• Determine travel and route times for cost calculations.
• Perform other related duties as assigned.
• Monitor On-Time performance.
• Monitor Driver Hours of Service (HOS) compliance and logging.
• Communicate proactively about delays or equipment issues.
• Report and coordinate equipment repairs and preventive maintenance.
• Assist in scheduling PTO and call-offs.

Skills

Dispatch experience

Communication

Education

High School Diploma/GED or equivalent

Tools

Two-way radios

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. This position will be 2nd shift (3:00 pm to 11:30 pm).

Position Responsibilities:

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.
• Monitor On-Time performance.
• Monitor Driver Hours of Service (HOS) compliance and logging.
• Communicate proactively about delivery delays or equipment issues.
• Report and coordinate equipment repairs and preventative maintenance.
• Assist in scheduling and covering PTO and call offs.

Required Qualifications

High School Diploma/GED or Equivalent Experience

1-2 years dispatch and/or commercial driver experience or related area

Compensation

$22.00 - $25.00/hr