Dispatcher, Campus Safety

Phillips-Academy; Andover (MA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Retirement program with 10% employer

10 holidays, 3–6 weeks vacation, 10–12

Employer-paid life insurance and long‑

Education assistance including tuition

Access to museums and guest speakers

Free parking on campus

Discounted on-campus childcare

Job summary

Phillips Academy in Andover, MA is seeking a Campus Safety Dispatcher for regular full‑time work. The role handles emergency and non‑emergency calls, monitors alarm and access control systems, and manages dispatch operations while delivering front‑line customer service and essential clerical support.

The position requires a High School Diploma or GED, at least 1 year of experience, and a willingness to obtain CPR certification and any required training for alarm monitoring.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of experience.
• Willingness to become CPR certified and pass required certifications for alarm monitoring.

Responsibilities

• Receive emergency and non‑emergency calls and monitor alarm and access control systems.
• Provide dispatch and radio communication management.
• Administer campus badges and assist with customer service and clerical tasks.

Skills

Computer skills

Typing

Ability to learn systems

Education

High School Diploma/GED

CPR certification (willingness to obtain)

Job description

Campus Safety Office Regular Full-Time STAFF Andover, MA, US 1 Attachments

Salary: $20.50 per hour plus $3 shift differential for hours worked 3pm-11pm and $5 per hour shift differential for hours worked 11pm-7am.

The Campus Safety Dispatcher will receive emergency and non-emergency telephone calls, monitor computerized alarm and access control systems, provide dispatch and radio communication management, administer campus vendor and visitor identification badges, provide in-person customer service and necessary clerical support for the department. Some tasks may be safety related and thus place a critical emphasis on successful outcomes.

Weekly schedule: Sunday 7am-3pm, Monday, Tuesday and Wednesday 3pm-11pm and Saturday 7am-3pm.

Requirements: High School Diploma/GED, minimum of 1 year of experience, and willingness to become CPR certified, pass and maintain required certifications for alarm monitoring when required. Valid driver’s license, other relevant skills, training or experience desired. Computer proficiency, including: typing, and knowledge of or ability to learn computer aided dispatch system, alarm monitoring systems, access control system, identification badge system, and/or other technical systems as needed.

Full job description below.

Benefits we offer:

• Retirement program with 10% employer contribution
• Annual paid time off: 10 holidays, 3–6 weeks vacation, 10–12 sick days
• Employer-paid life insurance and long-term disability insurance
• Education assistance including tuition remission/reimbursement
• Access to museums, guest speakers, cultural and performing arts
• Campus close to interstates 495 and 93 with free parking
• Discounted on-campus childcare

Any offers of employment will be contingent upon successful CORI/SORI, ADP authorization (RMV) and fingerprinting background checks, as well as unrestricted authorization to work in the United States.

Phillips Academy is committed to equal employment opportunity and providing reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender expression, gender identity, age, physical or mental disability, genetic information, veteran status, military service, application for military service or any other characteristic protected by law.

Attachments (1)

Campus Safety Dispatcher - Job Description 9 2026.docx