Dispatcher, Campus Safety

Phillips Academy; Andover (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Retirement plan 10% employer

Paid time off 10 holidays / 3–6 weeks

Life insurance

Tuition reimbursement

Access to museums

Free campus parking

On-campus childcare

Job summary

Phillips Academy is seeking a Campus Safety Dispatcher in Andover, MA to handle emergency and non-emergency calls, monitor alarm and access systems, and manage dispatch and badge processes. You will provide radio coordination and customer service while supporting safety operations on campus.

The role requires at least a high school diploma, 1 year of experience, and CPR certification readiness. A valid driver’s license and proficiency with security systems are also needed.

Qualifications

• High School Diploma/GED is required.
• Minimum of 1 year of experience is required.
• Willingness to obtain CPR certification is required.
• Must pass and maintain required certifications for alarm monitoring when required.
• Valid driver’s license is required.
• Computer proficiency and ability to learn dispatch and alarm systems.

Responsibilities

• Receive emergency and non-emergency calls.
• Monitor alarm and access control systems and manage dispatch.
• Provide radio communication management and badge administration.
• Offer in-person customer service and clerical support for Campus Safety.
• Maintain accuracy and safety in critical tasks.

Skills

Customer service orientation

Typing

Willingness to become CPR certified

Education

High School Diploma/GED

Tools

Computer-aided dispatch system

Alarm monitoring systems

Access control system

Identification badge system

Job description

Campus Safety Office Regular Full-Time STAFF Andover, MA, US 1 Attachments

Salary: $20.50 per hour plus $3 shift differential for hours worked 3pm-11pm and $5 per hour shift differential for hours worked 11pm-7am.

The Campus Safety Dispatcher will receive emergency and non-emergency telephone calls, monitor computerized alarm and access control systems, provide dispatch and radio communication management, administer campus vendor and visitor identification badges, provide in-person customer service and necessary clerical support for the department. Some tasks may be safety related and thus place a critical emphasis on successful outcomes.

Weekly schedule: Sunday 7am-3pm, Monday, Tuesday and Wednesday 3pm-11pm and Saturday 7am-3pm.

Requirements: High School Diploma/GED, minimum of 1 year of experience, and willingness to become CPR certified, pass and maintain required certifications for alarm monitoring when required. Valid driver’s license, other relevant skills, training or experience desired. Computer proficiency, including: typing, and knowledge of or ability to learn computer aided dispatch system, alarm monitoring systems, access control system, identification badge system, and/or other technical systems as needed.

Full job description below.

Benefits we offer:

• Retirement program with 10% employer contribution
• Annual paid time off: 10 holidays, 3–6 weeks vacation, 10–12 sick days
• Employer-paid life insurance and long-term disability insurance
• Education assistance including tuition remission/reimbursement
• Access to museums, guest speakers, cultural and performing arts
• Campus close to interstates 495 and 93 with free parking
• Discounted on-campus childcare

Any offers of employment will be contingent upon successful CORI/SORI, ADP authorization (RMV) and fingerprinting background checks, as well as unrestricted authorization to work in the United States.

Phillips Academy is committed to equal employment opportunity and providing reasonable accommodation to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender expression, gender identity, age, physical or mental disability, genetic information, veteran status, military service, application for military service or any other characteristic protected by law.

Attachments (1)

Campus Safety Dispatcher - Job Description 9 2026.docx