Dispatcher - Airline Catering

LSG Sky Chefs group; Miami (FL); On-site; USD 23,000 - 33,000; Full time

Job summary

LSG Sky Chefs in Miami is seeking a Dispatcher - Airline Catering to coordinate ground transportation, schedule drivers, and ensure on-time delivery of meals for flights. This on-site role requires strong multitasking and dispatch software familiarity.

You will collaborate with kitchen and operations teams, monitor routes, resolve delays, and maintain records while upholding safety and regulatory standards. Weekend and holiday hours may be required.

Qualifications

• High school diploma or equivalent; logistics education is a plus.
• Experience in dispatching or logistics is preferred.
• Proficient with dispatch software and GPS tech.

Responsibilities

• Schedule and dispatch catering deliveries to airlines per timelines.
• Monitor delivery status and communicate with drivers and airline reps.
• Use dispatch software to track deliveries and optimize routes.
• Coordinate with kitchen and operations to prepare orders for dispatch.
• Resolve issues or delays during delivery.
• Maintain records of deliveries and related communications.
• Ensure safety, health, and regulatory standards compliance.
• Provide excellent customer service to airline clients and internal teams.
• Assist in process improvements to enhance operational efficiency.
• Perform other duties as assigned by the Operations Manager.

Skills

Dispatching experience

Organizational skills

Time management

Communication skills

Interpersonal skills

Problem-solving

Attention to detail

Education

High School Diploma or equivalent

Tools

Ground Star

CBASE

GPS systems

Job description

Career Opportunities: Dispatcher - Airline Catering (8472)

Requisition ID8472-Posted11/05/2026-Miami-Operations-FL-LSG Sky Chefs

Job Title:Dispatcher - Airline Catering
Job Location:Miami-USA-33142
Work Location Type:On-Site
Salary Range:$16.50 - 24.00 per hour

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

ASkyChefs dispatcheris responsible for coordinating ground transportation, scheduling drivers, managing routes, and ensuring on‑time delivery of airline catering services. The role blends logistics, communication, and real‑time problem‑solving to keep flight operations running smoothly.

Main Accountabilities

• Schedule and dispatch catering deliveries to airlines according to established timelines and protocols.


• Monitor delivery status and communicate with drivers, kitchen staff, and airline representatives to ensure timely and accurate service.


• Utilize dispatch software(e.g., Ground Star, CBASE) and systems to track deliveries, manage schedules, and optimize routes.


• Coordinate with the kitchen and operations teams to ensure all orders are prepared and ready for dispatch.


• Address and resolve any issues or delays that may arise during the delivery process.


• Maintain accurate records of deliveries, schedules, and related communications.


• Ensure compliance with all safety, health, and regulatory standards.


• Provide exceptional customer service and maintain positive relationships with airline clients and internal teams.


• Assist in the development and implementation of process improvements to enhance operational efficiency.


• Perform other duties as assigned by the Operations Manager or relevant supervisor.

Knowledge, Skills and Experience

• High school diploma or equivalent required; additional education or certifications in logistics, transportation, or related fields is a plus.


• Previous experience in dispatching, logistics, or a related field preferred.


• Strong organizational and time management skills.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Proficiency in using dispatch software, GPS systems, and other relevant technology.


• Strong problem‑solving skills and attention to detail.


• Knowledge of safety and regulatory requirements related to transportation and catering services.


• Ability to work flexible hours, including weekends and holidays, as needed.

SkyChefs is an EEO and Aff