Dispatcher

ETA LOGISTICAL SOLUTIONS; Taylor (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

ETA LOGISTICAL SOLUTIONS is seeking a Dispatcher for our Romulus, MI site. You will coordinate daily routes, assign deliveries to drivers, and monitor shipments, ensuring timely updates and responsive communication with drivers and customers.

Responsibilities include verifying documentation, maintaining records, and collaborating with operations and warehouse teams to meet service commitments in a fast-paced, on-site environment.

Qualifications

• Experience with dispatching or coordinating transportation, courier, or logistics operations.
• Strong organizational and time-management skills, with the ability to manage multiple routes and priorities.
• Proficiency with dispatch software, GPS tools, and standard office applications (e.g., email, spreadsheets).
• Clear and professional communication skills for interacting with drivers, customers, and internal teams.
• Ability to work in a fast-paced, 24/7/365 environment and handle urgent issues calmly and effectively.
• Attention to detail and accuracy in scheduling, documentation, and record keeping.
• Basic knowledge of local and regional geography; experience in courier or freight operations is beneficial.
• High school diploma or equivalent; additional training or coursework in logistics or transportation is a plus.
• Reliable on-site presence in Romulus, MI and ability to work assigned shifts, including evenings or weekends as needed.

Responsibilities

• Coordinate daily routes and assign deliveries to drivers.
• Monitor shipment progress throughout the day.
• Communicate with drivers and customers; update dispatch systems.
• Respond quickly to schedule changes, delays, or urgent requests.
• Verify documentation; maintain accurate records of loads and deliveries.
• Ensure work aligns with company policies and service standards.
• Collaborate with operations and warehouse teams to support efficiency and commitments.

Skills

Dispatching

Coordination

GPS tools

Communication

Time management

Detail oriented

Fast-paced work

Multitasking

Problem solving

Education

High school diploma

Tools

Dispatch software

Spreadsheets

Email

Office apps

GPS tools

Job description

Company Description

ETA LOGISTICAL SOLUTIONS provides comprehensive logistical services and expedited courier solutions to a wide range of clients. The company operates a 24/7/365 dispatch center to ensure timely coordination of deliveries and responsive customer support at all times. In addition to transportation services, ETA LOGISTICAL SOLUTIONS maintains warehouse facilities that support storage, staging, and distribution needs. Team members work in a fast-paced environment focused on reliability, accuracy, and customer satisfaction.

Role Description

The Dispatcher role at ETA LOGISTICAL SOLUTIONS is a full-time, on-site position based in Romulus, MI. The Dispatcher is responsible for coordinating daily routes, assigning deliveries to drivers, and monitoring shipment progress throughout the day. This role includes communicating with drivers and customers, updating dispatch systems, and responding quickly to schedule changes, delays, or urgent requests. The Dispatcher will verify documentation, maintain accurate records of loads and deliveries, and ensure that all work aligns with company policies and service standards. The position requires consistent collaboration with operations and warehouse teams to support efficient logistics and meet service commitments.

Qualifications

• Experience with dispatching or coordinating transportation, courier, or logistics operations.
• Strong organizational and time-management skills, with the ability to manage multiple routes and priorities.
• Proficiency with dispatch software, GPS tools, and standard office applications (e.g., email, spreadsheets).
• Clear and professional communication skills for interacting with drivers, customers, and internal teams.
• Ability to work in a fast-paced, 24/7/365 environment and handle urgent issues calmly and effectively.
• Attention to detail and accuracy in scheduling, documentation, and record keeping.
• Basic knowledge of local and regional geography; experience in courier or freight operations is beneficial.
• High school diploma or equivalent; additional training or coursework in logistics or transportation is a plus.
• Reliable on-site presence in Romulus, MI and ability to work assigned shifts, including evenings or weekends as needed.