Dispatcher

1-800 WATER DAMAGE of NW Louisiana/NE Texas; Shreveport (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Training & development

Opportunities for growth and development

Friendly, professional team culture

Job summary

An established industry player is seeking a reliable and detail-oriented Dispatcher to join their growing team in Shreveport. In this role, you will coordinate jobs, manage incoming calls, and support the field team to ensure smooth daily operations. The ideal candidate will have experience with service scheduling software and possess strong organizational and communication skills. This position offers competitive compensation, a friendly team culture, and opportunities for growth in a locally owned business. If you're ready to thrive in a fast-paced environment, this is the opportunity for you!

Qualifications

• Experience in dispatching or customer coordination role is preferred.
• Strong organizational and time management skills are essential.

Responsibilities

• Schedule and dispatch technicians based on location and job urgency.
• Manage incoming customer calls and ensure smooth daily operations.

Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Time Management

Education

High School Diploma or Equivalent

Tools

HouseCall Pro

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Training & development

Job Title: Dispatcher
Location: Shreveport, LA
Company: Z PLUMBERZ

Description:
Z PLUMBERZ of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you’ll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations.

Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software.

Key Responsibilities:

• Answer and manage incoming customer calls
  
  
• Schedule and dispatch technicians based on location, availability, and job urgency
  
  
• Use HouseCall Pro to manage job flow, technician calendars, and customer updates
  
  
• Monitor job progress and update schedules as needed throughout the day
  
  
• Communicate clearly and effectively with both customers and team members
  
  
• Follow up on scheduling changes, delays, and customer needs
  
  

Preferred Qualifications:

• Experience with HouseCall Pro or similar dispatching software
  
  
• Prior experience in a dispatching or customer coordination role
  
  
• Strong organizational and time management skills
  
  
• Excellent communication and problem-solving abilities
  
  
• Comfortable working in a fast-paced, team-oriented environment
  
  
• High school diploma or equivalent
  
  

What We Offer:

• Competitive compensation
  
  
• Friendly, professional team culture
  
  
• Opportunities for growth and development
  
  
• Locally owned and operated business