Dispatcher

1-800 Water Damage of Western Montana; Louisiana (MO); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Free uniforms

Training and development opportunities

Friendly, professional team culture

Opportunities for growth and development

Job summary

Z PLUMBERZ in Shreveport is looking for a reliable Dispatcher to join their team. Responsibilities include managing customer calls, scheduling technicians, and ensuring daily operations run smoothly. The ideal candidate has prior dispatching experience, strong organizational skills, and proficiency in HouseCall Pro. The role offers a competitive salary of $14.00 – $18.00 per hour and benefits including performance bonuses, employee discounts, and training opportunities.

Qualifications

• Prior experience in a dispatching or customer coordination role.
• Comfortable working in a fast‑paced, team‑oriented environment.

Responsibilities

• Answer and manage incoming customer calls.
• Schedule and dispatch technicians based on location, availability, and job urgency.
• Monitor job progress and adjust schedules throughout the day.

Skills

Experience with HouseCall Pro or similar dispatching software

Strong organizational skills

Excellent communication skills

Problem-solving abilities

Time-management skills

Education

High school diploma or equivalent

Tools

HouseCall Pro

Job description

Job Title

Dispatcher

Location

Shreveport, LA

Company

Z PLUMBERZ

Description

Z PLUMBERZ in Shreveport is seeking a reliable and detail-oriented Dispatcher to join our growing team. The role involves scheduling and coordinating field jobs, managing incoming calls, and ensuring smooth daily operations.

Key Responsibilities

• Answer and manage incoming customer calls
• Schedule and dispatch technicians based on location, availability, and job urgency
• Use HouseCall Pro (or similar) to manage job flow, technician calendars, and customer updates
• Monitor job progress and adjust schedules throughout the day
• Communicate clearly and effectively with customers and team members
• Follow up on scheduling changes, delays, and customer needs

Preferred Qualifications

• Experience with HouseCall Pro or similar dispatching software
• Prior experience in a dispatching or customer coordination role
• Strong organizational and time‑management skills
• Excellent communication and problem‑solving abilities
• Comfortable working in a fast‑paced, team‑oriented environment
• High school diploma or equivalent

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Training and development opportunities
• Friendly, professional team culture
• Opportunities for growth and development
• Locally owned and operated business

Compensation

$14.00 – $18.00 per hour