Dispatcher

Gary Merlino Construction; Seattle (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K Retirement

Medical, Dental, & Vision

Defined Pension Plan

Profit Sharing

Paid Vacations

Employee Assistance Program

Life Insurance / AD&D

Long Term Disability Benefit

Flexible Spending Account

Discount Gym Memberships

Job summary

Stoneway Concrete, a division of Merlino Construction, seeks a Dispatcher for our Seattle facility. This full-time role covers order taking, light dispatching, and coordinating with drivers to ensure timely deliveries.

You will develop knowledge of concrete, mix designs, and input orders accurately, while reading demand graphs to schedule drivers. Strong data entry and logistics experience are preferred.

Qualifications

• Prior experience with logistics, concrete construction and/or trucking.
• Reliable transportation to arrive at work on time.
• Computer and data entry skills.
• Strong basic math skills.
• Ability to multi-task in a fast paced environment.
• Ability to establish and maintain professional working relationships.
• Ability to stay calm during high stress situations.
• Ability to prioritize and problem solve quickly in real time situations.

Responsibilities

• Order taking and light dispatching.
• Communicate information with drivers verbally via radio.
• Develop knowledge of concrete and mix designs.
• Input orders accurately.
• Read demand graphs to schedule drivers.
• Relay jobsite directions and order information to drivers and QC technicians.
• Keep records and report driver injuries/accidents.
• Work with sales and technical services to meet customer needs.
• Coordinate with batch plant operator and shop to keep deliveries running smoothly.

Skills

Logistics experience

Concrete construction

Truck operations

Data entry

Multi-tasking

Customer service

Tools

Data entry software

Microsoft Office

Job description

Gary Merlino Construction Co., Inc is a privately held locally owned and operated general contractor specializing in heavy civil construction. Over the years GMCC has become one of the largest and most diversified contractors in the Puget Sound Region, self-performing approximately 85% - 90% of all projects awarded.

GMCC’s status as a leader in the Puget Sound construction industry gives our team an opportunity to work on a variety of unique projects in the area. You will be a member of a team that provides accelerated career growth through exposure to all civil disciplines.

Stoneway Concrete, a division of Merlino Construction is seeking a Dispatcher for our facility in Seattle.

Location: 9216 8 th Ave S, Seattle, WA 98108

Position Type: Full time

Position Hours: Hours will vary

Position Summary

• Order taker is priority work plus light dispatching
• Communicate information and interact with drivers verbally via radio
• Develop a working knowledge of concrete and its various applications
• Learn and remember mix designs and product codes
• Answer phone calls and input orders accurately
• Read, understand and use demand graphs to schedule drivers and future work
• Clearly and accurately relay jobsite directions and order information to drivers and QC technicians
• Keep records and report driver injuries and accidents to appropriate parties
• Work with sales and technical services to provide excellent customer service and meet customer needs
• Work in coordination with batch plant operator and shop to keep entire operation of mixer truck deliveries running smoothly

Requirements / Qualifications

• Prior experience with logistics, concrete construction and or trucking
• Reliable means of transportation to arrive at work on time
• Computer and data entry skills
• Strong basic math skills
• Ability to multi-task and stay on task in a fast paced and distracting environment
• Ability to establish and maintain professional working relationships with co-workers and customers
• Ability to stay calm during high stress situations
• Ability to prioritize and problem solve quickly in real time situations

Preferred

• Experience with high call volume – up to 100 calls per day
• Ready Mix Dispatch Experience
• Concrete and or construction experience
• Strong retention ofMix design codes, product codes and customer names.

Stoneway Concrete offers a superior benefits package which includes:

• 401K Retirement
• Medical, Dental, & Vision
• Defined Pension Plan
• Profit Sharing
• Paid Vacations
• Employee Assistance Program
• Life Insurance / AD&D
• Long Term Disability Benefit
• Flexible Spending Account
• Discount Gym Memberships

We are a federal contractor and an Equal Opportunity Employer of protected veterans and individuals with disabilities. We do not illegally discriminate in our employment decisions based on age, race, color, national origin, religion, sex, marital status, sexual orientation, physical or mental disability, veteran status or pregnancy, or any other basis prohibited by local or federal law.

We are also an Affrightive Action Employer and are committed to the inclusion of all qualified individuals in our employment selection process.