Concrete Dispatch Order Entry

Crain Construction; Appleton (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

HSA

FSA

Lifestyle reimbursement accounts

Discount programs

Paid time off

Paid holidays

Onsite physical therapy

Employee incentive programs

CDL tuition assistance

Career planning

Advancement opportunities

Job summary

MCC, Inc. is seeking a Concrete Dispatch Order Entry professional in Appleton, WI. The role focuses on timely delivery of ready-mix concrete through phone inquiries, order entry, and coordination with customers and MCC teams.

Ideal candidates will have a high school diploma, basic math understanding, and experience in aggregate/concrete products. Cross-training and compliance with company policies are expected.

Qualifications

• High school diploma or equivalent preferred with basic math understanding.
• 2 years minimum knowledge and experience in aggregate and concrete products preferred.
• Ability to handle multiple tasks and priorities in a high volume, fast-paced environment.
• Good communication, both verbal and written, with the ability to follow clear instructions.

Responsibilities

• Answer phones and respond to customer requests or inquiries.
• Enter written work orders into the dispatching system.
• Coordinate changes or updates on deliveries with customers or team members.
• Cross-train on other duties as assigned and maintain workplace compliance.

Skills

Communication skills

Multi-tasking

Attention to detail

Map reading

Education

High School Diploma or equivalent

Tools

Excel

Microsoft Office

Job description

CAREER OPPORTUNITY:

CONCRETE DISPATCH ORDER ENTRY

APPLETON | WISCONSIN

RESPONSIBILITIES

Concrete dispatch order entry professionals are responsible for communicating with MCC, Inc. team members and customers to ensure the timely delivery of quality ready-mix concrete. Responsibilities include answering phones, responding to customer requests or inquiries, and entering written work orders into our dispatching system. Through training, order entry professionals will learn additional dispatcher responsibilities to provide coverage as needed. The ideal candidate must be able to work in a fast-paced team environment. Additionally, they must be able to communicate effectively to coordinate changes or updates on deliveries with customers or other team members to ensure efficient operations.

MCC, Inc. is a versatile company that requires employees to cross-train on other duties or work-tasks as assigned. Additionally, all employees are expected to maintain compliance with all work-place rules and regulations according to company policy, and all governing agencies.

QUALIFICATIONS

• 2 years minimum knowledge and experience of aggregate and concrete products preferred.
• High School Diploma or Equivalent with an understanding of basic math preferred.
• Must be able to handle multiple tasks and priorities in a high volume, and fast paced work environment.
• Independent judgment and decision-making skills, with the ability to problem solve.
• High level of accuracy, attention to detail, and organization with the ability to establish priorities.
• Knowledge of geographical areas and weight limits, with the ability to read and interpret maps.
• Ability to take directives from a variety of people and departments for efficient operations.
• Communication skills, both verbal and written; including the ability to provide and comprehend clear instructions or directions (both general and technical).
• Basic understanding of Excel and Microsoft Office with the ability to adapt to various computer programs through training.

BUILD YOUR FUTURE WITH MCC, INC.

MCC, Inc. is a local construction company that ensures employees are home every night ! We offercompetitive wages and a comprehensive benefits package that includes:

• medical
• dental
• vision
• 401Kwith company match
• HSA
• FSA
• Lifestyle Reimbursement accounts
• discount programs
• personaltime off
• paid holidays
• and more!
• onsite physical therapy
• employee incentiveprograms
• CDL tuition assistance
• career planning
• advancement opportunities

MCC, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.