Dispatcher

Ultimate Staffing

Sacramento (CA)

On-site

USD 30,307 - 33,062

Full time

14 days+

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Job summary

A leading staffing agency is seeking a Dispatcher to coordinate daily operations for waste collection. The role involves planning routes, adjusting to traffic conditions, and ensuring customer satisfaction. Candidates should have at least 2 years of dispatch or logistics experience, strong organizational and communication skills, and familiarity with dispatch software. This is a full-time entry-level position based in Sacramento, California, with a pay range of $22.00 - $24.00 per hour.

Qualifications

At least 2 years of dispatch or logistics coordination experience.
Knowledge of DOT regulations preferred.
Ability to work flexible hours including early mornings or weekends.

Responsibilities

Plan and assign daily routes for waste collection vehicles.
Adjust routes in response to traffic or delays.
Respond to customer inquiries and service requests.

Skills

Excellent organizational skills

Strong communication skills

Proficiency in dispatch software

Problem-solving abilities

Job description

2 days ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $24.00/hr

Direct message the job poster from Ultimate Staffing

Sr. Business Solutions Director, Team Lead

We are seeking a Dispatcher for a leading waste management company committed to providing efficient and sustainable solutions to our customers. Operating in a fast-paced industry, we pride ourselves on delivering exceptional service while maintaining the highest standards of safety and environmental responsibility. We are seeking a reliable and highly organized Dispatcher to join our team and play a critical role in coordinating daily operations.

Schedule: 3:00am - 1:00pm, Monday- Friday with rotating Saturdays.

Position Overview

As a Dispatcher, you will be responsible for effectively organizing and coordinating the daily routes for waste collection and disposal vehicles. You will work closely with drivers, customers, and operations staff to ensure efficient routing, timely service, and adherence to company safety protocols. A successful candidate will possess excellent communication skills, enjoy problem‑solving, and be able to thrive in a fast‑paced work environment.

Key Responsibilities

Plan and assign daily routes for waste collection and disposal vehicles to maximize efficiency in operations.
Adjust routes and schedules in response to traffic, weather conditions, delays, or other unforeseen circumstances.
Act as the primary point of contact for drivers during their daily routes, addressing and resolving operational challenges.
Respond promptly to customer inquiries, service requests, or complaints, ensuring a high level of customer satisfaction.
Provide status updates to internal teams and management as needed.
Monitor GPS systems and tracking tools to oversee vehicle progress, ensuring routes are followed and schedules are maintained.
Ensure compliance with safety regulations, company policies, and local/state waste management laws.
Maintain accurate records, including driver logs, service reports, and route completion notes.
Handle emergencies such as vehicle breakdowns or driver issues, quickly implementing alternative solutions.
Communicate with maintenance teams and coordinate repairs for fleet vehicles when needed.

Qualifications

Experience:

At least 2 years of dispatch or logistics coordination experience (experience in waste management or fleet operations is a plus).

Skills:

Excellent organizational skills and the ability to prioritize in a fast‑paced environment.
Strong communication skills, both verbal and written, to effectively interact with drivers, customers, and management.
Proficiency in dispatch software, GPS tracking systems, and Microsoft Office Suite.
Problem‑solving abilities with a proactive mindset and attention to detail.

Additional:

Knowledge of DOT regulations and local/state waste management protocols preferred.
Ability to work flexible hours as needed, including early mornings or weekends.

Key Competencies

Strong ability to multitask and remain calm under pressure.
Customer service oriented with a team‑driven attitude.
Analytical and quick decision‑making skills in responding to logistical challenges.
Commitment to safety, efficiency, and professionalism.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level