Dispatcher

NW Staffing Resources; Sacramento (CA); On-site; USD 27,552; Full time

Job summary

A staffing agency in California is seeking a Dispatcher to manage technician dispatching, coordinate customer calls, and provide administrative support. This full-time role offers a steady Monday-Friday schedule with competitive pay of $20/hr. Ideal candidates will have strong customer service skills and the ability to work flexibly. Join a supportive team in the construction industry and thrive in a diverse environment.

Qualifications

• Strong customer service and communication abilities required.
• Flexibility to work additional hours if needed.
• Proficiency in computer usage and precise data entry skills.

Responsibilities

• Coordinate and dispatch technicians for service tasks.
• Manage high-volume data entry and administrative support.
• Answer customer calls and deliver exceptional service.

Skills

Strong customer service and communication skills

Flexibility to work overtime

Proficiency with computers and accurate data entry skills

Job description

Overview

We’re looking for a customer-focused professional who is eager to expand their skills in dispatching and office support. If you thrive in a fast-paced environment, enjoy problem-solving, and want to be part of a supportive team, we’d love to hear from you!

WHY YOU’LL LOVE THIS ROLE:

• Steady Schedule: Enjoy a Monday–Friday workweek with consistent hours and weekends off.
• Supportive Team: Join a collaborative group where your contributions are valued, and teamwork is key.
• Variety in Your Day: Balance dispatching, customer service, and office support tasks that keep each day engaging.

SALARY: $20/hr.

SCHEDULE: Monday – Friday | Long-term | 7 am – 4 pm or 8 am - 5 pm

INDUSTRY: Construction

The Role

As a Dispatcher, you’ll be the hub of communication between customers, technicians, and office staff. You’ll schedule and dispatch technicians, handle customer calls, and provide key administrative support such as data entry, filing, and other office duties.

Key Responsibilities

• Coordinate and dispatch technicians to service and maintenance jobs
• Manage high-volume data entry and provide administrative support
• Answer phones, assist customers, and deliver top-notch service

What We’re Looking For

• Strong customer service and communication skills
• Flexibility to work overtime when needed
• Proficiency with computers and accurate data entry skills

Diversity, Equity, and Inclusion

We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.

Note: This position is offered through the Sacramento Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Sacramento Branch for immediate consideration. Or contact our office directly at 916-993-4182 to speak with a Recruiter.

Additional Information

For more information regarding our company and employee benefits, please click on the links below.

About NW Staffing Resources

NW Staffing Employee Benefits

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Seniority level: Associate

Employment type: Full-time

Job function: Customer Service

Industries: Construction

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