Dispatcher

Elevate Textiles; Revolution (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Elevate Textiles, a global provider of textile products and solutions, seeks a Dispatcher to support its private fleet. The role is based at Greensboro, NC, coordinating logistics and communications between customers and drivers across Elevate's units.

The Dispatcher also tracks transportation claims, assists plants with carrier load assignment, and serves as a backup for Fleet staff. Strong Excel/Outlook skills and calm under pressure are required.

Qualifications

• High school diploma or equivalent.
• 2+ years Dispatch experience preferred.
• Must be able to work under pressure.
• Must have a comprehensive working knowledge of computer aided quotation systems.
• Demonstrated prioritization and organizational skills.
• Demonstrated problem-solving and communication abilities.
• Must have a comprehensive working knowledge of Microsoft Excel, Word and Outlook.

Responsibilities

• Coordinate scheduling of transportation between Elevate operations and vendors/customers, including coordination with outside LTL as needed.
• Provide freight quotations for Plants, Customer Service team and others using Kuebix and LTL Select.
• Monitor transportation scheduling issues and work with carriers to resolve.
• Confer with customers to expedite or locate missing, misrouted, delayed or damaged goods.
• Maintain a Transportation Claims file.
• Assist in gathering and submitting lane data for North American shipments.
• Perform additional job-related duties and complete special projects as assigned.

Skills

Dispatch coordination

Quotation systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Under pressure

Communication

Education

High school diploma

Tools

Kuebix

LTL Select

Job description

Elevate Textiles, a global provider of textile products and solutions, is looking to fill the position of Dispatcher to support its private fleet. The position is based out of the company's offices in Greensboro, NC. The Dispatcher is responsible for coordinating efficient logistics and communications between customers and drivers to fulfill transportation orders across Elevate's business units and customers. Also assists with other responsibilities including to coordinate and track transportation claims; assist plants with carrier load assignment; and serve as a backup for other Fleet staff.

Primary Responsibilities

• Coordinate scheduling of transportation between Elevate operations and specific vendors and customers, to include coordination with outside LTL as needed.
• Provide freight quotations for Plants, Customer Service team and others using Kuebix and LTL Select.
• Monitor Transportation scheduling issues and work with carriers to resolve.
• Confer with customers to expedite or locate missing, misrouted, delayed or damaged goods.
• Maintain a Transportation Claims file.
• Assist in gathering and submitting lane data for North American shipments.
• Perform additional job-related duties and complete special projects as assigned.

Skills Requirements

• High school diploma or equivalent.
• Operations or traffic experience, 2+ years Dispatch experience preferred.
• Must be able to work under pressure.
• Must have a comprehensive working knowledge of computer aided quotation systems.
• Demonstrated prioritization and organizational skills.
• Demonstrated problem-solving and communication abilities.
• Must have a comprehensive working knowledge of Microsoft Excel, Word and Outlook.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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