Dispatcher

Trimac Transportation System

Pasadena (TX)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Paid Time Off

Tuition Reimbursement

Volunteer Time Off

Career Development

Job summary

Trimac Transportation System in Bayport, TX is seeking a Dispatcher to relay the load plan to drivers and customers, ensuring safe, compliant, and timely execution of shipments. The role emphasizes issue resolution, system updates, and collaboration with Load Planners to improve efficiency.

Candidates should have 2–3 years in logistics, a High School Diploma, and experience with TMW in a fast-paced setting. This position offers growth in a data-driven transportation team.

Qualifications

High School Diploma required.
2–3 years of related experience in logistics or transportation.
Experience in a fast-paced environment and with multiple systems.
Experience in bulk and/or hazardous commodities is a plus.

Responsibilities

Communicate the load plan to drivers and customers.
Ensure drivers have proper instructions to perform duties safely.
Address driver concerns and take appropriate action.
Support daily operations by coordinating equipment and freight movements.
Use TMW to schedule loads, log orders, monitor status, and communicate details.
Ensure customer requirements are met and changes are communicated promptly.
Keep dispatch system up to date and collaborate with Load Planners.
Identify opportunities to improve efficiency for company and customers.
Verify and record all orders and trip events in TMW.
Assist invoicing and driver pay where applicable; audit TMW reports for compliance.

Skills

Transportation experience

TMW software

Communication skills

Education

High School Diploma

Post-secondary education (asset)

Tools

TMW

Job description

Overview

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people's lives across North America.

Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Schedule

This position is Monday through Friday and is based out of our Bayport, Texas location.

Job Details

Trimac Transportation is a North American company with 80 years of history with an ambition to embrace a changing and data-driven future. We are looking for candidates who want to join us on our journey!

Reporting to the Dispatch Manager, the Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success of someone stepping into this role!

Responsibilities

The responsibilities of this role include, but are not limited to:

Responsible for communicating the load plan to drivers and customers.
Ensure the drivers have the proper instructions to perform their duties safely.
Listen to all driver concerns and act on them appropriately.
Support Daily Operations through Dispatch assist -coordinating equipment and freight movements, troubleshooting driver and terminal issues, and maintaining up-to-date dispatch screens—and utilizes the TMW system to schedule loads, log customer orders, monitor driver status, and ensure accurate, compliant communication of load details.
Ensure the Company meets all customer requirements, and any changes are communicated immediately.
Ensure the dispatch system is up to date.
Work hand in hand with the Load Planners where applicable.
Identify opportunities to increase efficiency for both the Company and the customer.
Ensure trailer interior washes are completed where required.
Ensure all orders and trip events are recorded in the TMW in an accurate and timely fashion.
Where applicable ensure that invoicing and driver pay are completed daily.
Where applicable audit TMW reports for compliance requirements.
Service failure reports are recorded in TMW and brought to the attention of the Branch Manager or designate.
Ensure that the driver has adequate time to perform his duties safely and within the Hours of Work regulations.
Ensure all drivers and equipment meet regulatory and corporate compliance.
Assign the proper equipment for the jurisdiction and the job requirements.

Qualifications

High School Diploma.
2-3 years of related experience and/or training or Logistic graduate. -or Logistics Graduate
Experience in a fast-paced environment.
Experience using a variety of systems.
Experience in the transportation industry.
Post-secondary education is considered an asset.
Experience in bulk and/or hazardous commodities an asset.
Experience with TMW.

Benefits

We invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as:

Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
Paid vacation, floating holidays, sick time, and company holidays
Paid time off for volunteer activities to help give back to our communities
Tuition Reimbursement Program to achieve your educational goals
Continuous learning and career development

Who You Are

Good judgment, and strong operational focus;
A decisive individual who possesses a "big picture" perspective, exhibits sound and accurate judgment and makes timely decisions.
Identifies and resolves problems proactively and in a timely manner.
Look for ways to improve and promote safety, quality, and profitability.An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills

Safety Commitments