Dispatcher - Intermodal

C&K Trucking, LLC; Georgia; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with company match

Paid holidays, vacation, and sick time

Job summary

MEDLOG USA is seeking a Dispatcher for their intermodal transport operations. This role requires excellent customer service and communication skills. Responsibilities include assigning loads to contractors, monitoring schedules, and documenting all relevant information。

The ideal candidate should have 1-3 years of experience in the intermodal industry and proficiency in Microsoft Excel. MEDLOG offers a range of benefits including health insurance and a 401(k) plan.

Qualifications

• 1-3 years’ experience in the intermodal industry; dispatch preferred.
• Self-motivated, detail-oriented, and ability to prioritize.

Responsibilities

• Assign loads to the contractors in a timely manner.
• Monitor contractors’ hours of service to optimize scheduling.
• Communicate contractor pay and appointment details.

Skills

Proficiency in Microsoft Excel

Excellent verbal and written communication skills

Strong conflict resolution and problem-solving skills

Ability to multi-task

Education

High school diploma or equivalent; college degree preferred

Job description

Join a Global Leader in Transport & Logistics – MEDLOG USA

At MEDLOG, we don’t just move goods — we move industries forward. As one of the fastest‑growing logistics providers globally, we offer innovative, sustainable, and customer‑focused solutions across the supply chain. Our strength lies in our people: a diverse, dedicated team committed to excellence, safety, and continuous improvement.

We believe in empowering our employees with opportunities for growth, collaboration, and impact. Whether you’re on the road, in the yard, or behind the scenes, your work drives global trade and connects communities.

Be part of a company that values integrity, innovation, and inclusion. Be part of MEDLOG.

Job Description and Responsibilities

The Dispatcher – Intermodal will provide excellent customer service and have a great willingness to help, wherever needed, while being the main line of communication with the contractors.

• Assign loads to the contractors in a timely and efficient manner
• Inform our Customer Service Representatives of all developments throughout the day so they can keep our customers updated
• Monitor contractors’ HOS to route and prioritize contractors’ schedules to maximize turnaround
• Update database in a timely manner with appropriate route, delivery status, and time stamps
• Document in our TMS for delays, dry runs, yard stops, missed loads, appointments, etc.
• Update contractors with important information about orders, traffic, obstacles, and requirements
• Communicate contractor pay, chassis availability and appointment times
• Track order costs and billing information
• Confirm contractors’ completed delivery information
• Track where empty containers need to go and plan accordingly
• Receive emergency and non‑emergency calls and record significant information
• Understand and manage cut‑off times for deliveries to ensure proper scheduling
• Willingness and ability to solve contractors’ issues in a timely and professional manner
• Schedule: Monday - Friday; 6am - 4pm in office and on call until 7pm with some weekend work

Minimum Required Qualifications

• High school diploma or equivalent; college degree preferred
• 1‑3 years’ experience in the intermodal industry; dispatch preferred
• Proficiency in Microsoft Excel and Outlook as well as overall computer skills
• Excellent verbal and written communication skills
• Strong conflict resolution and problem‑solving skills
• Ability to multi‑task while maintaining a positive attitude
• Self‑motivated / detail oriented / ability to prioritize
• Hold true to company core values: Contractor and Customer Focused, Accountable, Innovative, Relationship Builder, Exceed Expectations, and Purposeful Communicator

Work Authorization

• Authorization to work in the U.S.

Benefits

• Health, Dental, and Vision Insurance
• Life and Short‑Term & Long‑Term Disability Insurance
• 401(k) with company match
• Paid holidays, vacation, and sick time
• FSA
• Employee Assistance Program