DISPATCHER

J.W. Logistics, LLC; Oklahoma City (OK); On-site; USD 25,000 - 29,000; Full time

Job summary

J.W. Logistics, LLC in Oklahoma City, OK is seeking a diligent dispatcher to support Operations by executing dispatch processes and delivering exceptional customer service to drivers and customers.

This role emphasizes carrier screening, routing optimization, and proactive issue resolution to ensure timely, cost-effective freight movements; 2+ years in dispatch and related logistics experience preferred.

Qualifications

• High School education required.
• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience.

Responsibilities

• Provides excellent customer service to internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all requirements.
• Optimize routing to be cost effective.
• Acts as liaison for solving driver and carrier issues.
• Maintains carrier and customer base.
• Performs other incidental and related duties as required.

Skills

MS Office

Communication

Leadership

Prioritization

Work Ethic

Customer Service

Time Management

Adaptability

Education

High School Diploma

Job description

Job Details

Job Location: OKC - Oklahoma City OK - Oklahoma City, OK 73104

Education Level: High School

Salary Range: $18.00 - $21.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Transportation

Experience Requirements

• 2+ years’ transportation and third-party dispatch experience.


• 1-2 years’ warehouse experience or truck driving experience.


• 2 years’ dispatching experience

Position Overview

Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.

Responsibilities

• Provides excellent customer service to both internal and external customers.


• Responsible for carrier sourcing and development.


• Regularly and accurately dispatches customer-controlled freight.


• Responsible for verifying carriers are approved and meet all internal/external requirements.


• Optimize routing to be cost effective


• Acts as liaison for solving driver and carrier issues.


• Responsible for maintaining carrier and customer base.


• Performs other incidental and related duties as required.

Qualifications

Essential Skills/Experience

• Strong experience with Microsoft Office


• Communication with team to demonstrate & set expectations. Be supportive with the team and operations


• Professional attitude & work ethic with direct reports


• Proven ability to prioritize and multi-task


• Strong work ethic


• Handling customers & their needs with care in timely and professional manner


• Good time management skills


• Flexible fast paced worker willing to work in a changing environment.