Dispatcher

Starksummit; North Canton (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Stark Summit Ambulance is seeking a dedicated Communications Dispatcher to operate radio/ electronic equipment, receive calls for assistance and dispatch personnel and equipment to scenes. You will schedule non-emergency transports for ambulance and wheelchair divisions and collect information to facilitate insurance or payment processes.

The role requires fast-paced multitasking, proficient keyboarding for CAD and map street search, and coordination with physicians, EMS/Fire personnel, police,

Qualifications

• CPR certification required and maintained.
• EMT or medical background preferred.
• Attends communications staff meetings as requested.

Responsibilities

• Operate communication equipment to receive incoming calls for assistance and dispatch personnel and equipment to scenes via radio or electronic means.
• Schedule non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes.
• Use CAD and map street search via keyboarding to filing and dispatch tasks.
• Must multi-task in a fast-paced environment.

Skills

Multi-tasking

Keyboarding

Communication skills

Ability to work under pressure

Education

CPR for the professional Rescuer

EMT or medical background preferred

Tools

Computer aided dispatch (CAD)

Map street search

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Stark Summit Ambulance is an Equal Opportunity / Aff
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.