Dispatcher

Lifecare Medical Services Inc; Akron (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

Lifecare Medical Services Inc seeks an Emergency Dispatcher to operate radio/dispatch systems, coordinate EMS response, and manage multiple tasks in a fast-paced environment.

Responsibilities include scheduling non-emergency transports, gathering insurance information, and utilizing CAD for dispatch and mapping. CPR is required; EMT background is preferred, and staff meeting participation is expected.

Qualifications

• Must have CPR certification and maintain CPR for the professional Rescuer.
• EMT certification or medical terminology or similar medical background preferred.
• Must attend communications staff meetings as requested.

Responsibilities

• Operate communication equipment to receive incoming calls for assistance and dispatch personnel/equipment.
• Schedule non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes; perform map street search using CAD.

Skills

Communication/Multitasking

Radio Dispatch

Typing/Keyboarding

Education

CPR certification

EMT certification or medical background preferred

Tools

Computer Aided Dispatch (CAD)

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affir ...
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.