Dispatcher

Starksummit; Massillon (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Stark Summit Ambulance is seeking a dispatcher to operate communications equipment, receive emergency calls, and dispatch personnel and equipment to scenes. The role includes scheduling non-emergency transports for ambulance and wheelchair divisions and collecting information to facilitate insurance or payment processes.

Must be able to multi-task in a fast-paced setting and maintain CPR certification; EMT background preferred. This is an on-site dispatch position in Massillon, OH.

Qualifications

• CPR certification required or maintained.
• EMT background preferred; medical terminology knowledge helpful.

Responsibilities

• Operate communication equipment to receive calls for assistance and dispatch personnel/equipment via radio or electronic means.
• Schedule numerous non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes.
• Maintain ability to multi-task in a fast-paced environment.

Skills

Multitasking

CAD/Computer Aided Dispatch

Radio communication

Keyboarding

Education

CPR certification (Professional Rescuer)

EMT background preferred

Tools

CAD software

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Stark Summit Ambulance is an Equal Opportunity / Aff
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.