Dispatcher

Starksummit; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Stark Summit Ambulance in Akron, OH is seeking a communications professional to receive emergency calls, dispatch crews and equipment, and document all actions for rapid response.

The role requires CPR certification, with EMT background preferred, and the ability to multitask in a fast-paced environment while using computer-aided dispatch and map-based filing.

Qualifications

• Must have and maintain CPR for the professional Rescuer (AHA or equivalent).
• EMT, medical terminology or similar medical background preferred.
• Must attend communications staff meetings as requested.

Responsibilities

• Receive incoming calls for assistance and dispatch personnel and equipment.
• Schedule numerous non-emergency transports for ambulance and wheelchair divisions.
• Obtain information to facilitate insurance or payment processes; perform CAD and map street search and filing; must multi-task.

Skills

Keyboarding

Multi-tasking

Communication

Education

CPR for the professional Rescuer

EMT background or medical terminology

Tools

Computer-Aided Dispatch

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Stark Summit Ambulance is an Equal Opportunity / ...
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.