Dispatcher

Synergistic International LLC; Naples (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible Schedule

Bonuses & Incentives

Benefits Package

PTO and Vacation

Job summary

Synergistic International LLC is hiring a Dispatcher in Naples, Florida, to deliver outstanding customer service and manage various tasks efficiently. You will assist residential and business customers during emergencies, ensuring their satisfaction and safety.

This role requires candidates with strong organization skills and excellent communication abilities. We offer a flexible schedule, bonuses, and a comprehensive benefits package. Join us today and be a part of a dedicated team!

Qualifications

• Prior experience in the auto and/or flat glass industry is a plus.
• Computer literate with working knowledge of work processing.
• Outstanding phone skills.
• Strong computer and internet skills.

Responsibilities

• Schedule manpower assignments effectively.
• Maintain log of company equipment and tools.
• Ensure timely completion of invoices and reports.
• Respond promptly to email requests.

Skills

Exceptional Customer Service

Strong Organization Skills

Excellent Interpersonal Skills

Time Management

Tools

Basic Tools of the Trade

Business Software

Spreadsheet Applications

Job description

Do you love customer service? Organization and making sure projects flow? Have you’ve been doing that for more than a year? Then keep reading…

How about growing your skills and income at a company where your attention to detail will be appreciated?

As a Dispatcher, you will be helping our residential and business customers often in times when they need it most. When something cracks or shatters, you’ll put the customer at ease, making sure their home or business is safe and looking good!

We invest in our people and will make sure you have the training, tools, and process to be successful.

If you are looking for a place where your expertise will be valued, you can grow in your career, and you have control over your income, apply at Glass Doctor today!

Your Responsibilities as a Dispatcher

As a Glass Doctor Dispatcher, you are a vital part of our team. You will be the person that provides top-notch customer service while showing off your solid customer service skills.

Here’s what you’ll do:

• Schedule manpower assignments and ensure Emergency Service program is executed.
• Maintain a log of company equipment and tools, including periodic physical inventories and inspections.
• Ensure that invoices, route sheets, daily and weekly reports are completed and turned in by all team members timely and accurately.
• Promptly responds to email requests to secure the opportunity.

Here’s What You Need to Succeed as a Dispatcher:

Excel at Exceptional Customer Service: In this role, you are much more than just a Dispatcher. You are delivering an exceptional high-quality customer experience.

We highly value the customer satisfaction surveys and Google reviews that we get from our customers about the jobs performed.

Have an Eye for Perfection: You’ll need a high level of attention to detail.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted expert to make the best recommendations for their current and future needs.

Job Requirements

The following are the minimum requirements to be considered for the ISR position at Glass Doctor:

• Prior experience in the auto and/or flat glass industry is a plus.
• Knowledge and understanding of the basic tools of the trade.
• Computer literate, with working knowledge of work processing, business software and spreadsheet applications.
• Strong organization skills, able to multi‑task, and can manage time.
• Outstanding phone skills.
• Strong computer and internet skills.
• Excellent interpersonal and communication skills (written and verbal).

This Job Is NOT For You If . . .

• You say things in your head like “A broken window – what’s the big deal?” To our customers, when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.
• You think working Monday mornings is optional. But our customers depend on us to show up as scheduled. Calling off work at the last‑minute impacts not just the customer but the whole team.

Here’s How We Take Care of Our Employees:

• Flexible Schedule
• Bonuses & Incentives
• Benefits Package
• PTO and Vacation

Pay range is for this position varies on experience.

At Glass Doctor, you will be a valued part of our team and community. By providing continuing training, we will invest in you as you grow with us.

If you are ready to put your passion for customer service and glass expertise to work, then what are you waiting for?

APPLY TODAY!