Dispatcher

U.S. Multimodal Group; Memphis (TN); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

PTO

Paid Holidays

Medical, dental, vision

Company paid Life and LTD

401(k) with company match

Career development

Zusammenfassung

TransOne, located in Memphis, TN, is seeking a capable Dispatcher to coordinate freight movements, manage driver schedules, and ensure timely deliveries while maintaining strong customer communication. Ideal candidates have trucking or intermodal experience and thrive in a fast-paced environment.

The role requires a Bachelor of Science in Business Administration with logistics or supply chain emphasis, 1–2 years of industry experience, and proficiency with MS Word, Excel, and Outlook.

Qualifikationen

• Bachelor degree required; logistics/supply chain focus preferred.
• 1–2 years of industry experience preferred.
• Experience with transportation management systems (TMS) is a plus.

Aufgaben

• Schedule and dispatch drivers and coordinate with locations per customer requests.
• Monitor shipments and track status to ensure on-time delivery.
• Communicate updates proactively with drivers, customers, and stakeholders.
• Maintain accurate dispatch records, driver logs, and shipment details.
• Coordinate with third parties to ensure smooth operations and timely deliveries.
• Handle urgent issues and provide timely solutions to minimize disruptions.
• Ensure compliance with safety regulations and company policies.
• Utilize dispatch software to optimize routes and efficiency.
• Address customer inquiries professionally and maintain strong relationships.
• Assist with ad-hoc reporting and management requests.
• Participate in process-improvement initiatives to streamline operations.

Kenntnisse

TMS experience

Ausbildung

Bachelor of Science in Business Administration

Tools

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

About Us

TransOne is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.

Job Summary

This position is located in Memphis, TN - We are seeking a proficient Dispatcher to join our team at TransOne. This role is key to coordinating the movement of freight, managing driver schedules, and ensuring timely delivery of goods while effectively communicating with customers. The ideal candidate will have a background in trucking or the intermodal industry and will be able to thrive in a fast-paced dynamic environment.

Key Responsibilities

• Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs.
• Monitor and track the status of shipments and deliveries.
• Communicate proactively with drivers, customers, and other stakeholders regarding updates and issues.
• Maintain accurate records of dispatch activities, driver logs, and shipment details.
• Coordinate with third parties to ensure smooth operations and timely deliveries.
• Handle urgent situations and provide solutions to minimize disruptions.
• Ensure compliance with all safety regulations and company policies.
• Utilize dispatch software and other tools to optimize routes and improve efficiency.
• Address customer inquiries professionally and promptly, maintaining positive relationships and high customer satisfaction.
• Collaborate with the sales team to ensure customer satisfaction and retention.
• Assist with special projects and ad-hoc reporting requests from management.
• Participate in process improvement initiatives to streamline operations and customer service.

Qualifications

• Education: Bachelor of Science in Business Administration required, with a concentration in logistics, supply chain, or international business preferred.
• Experience: 1-2 years of industry experience.
• Skills:
  • Experience Profit Tools (transportation management system)
  • Experience in Microsoft Word, Excel, and Outlook.
  • Diligence with a high degree of accuracy.
• Physical Requirements:
  • Ability to prioritize tasks and meet deadlines.
  • Excellent communication and critical thinking skills.
  • Compensation

What We Offer

• Offering a competitive salary (based on experience).
• Competitive commission plan.
• Benefits include; PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
• Company offers a 401(k) program and company match for eligible employees.
• Opportunities for career advancement and continued professional development.
• A dynamic, exciting, and mission-driven work environment.

Equal Opportunity Statement

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.